智選假日套房酒店芒特普林森

The worst example of customer service I can remember in a long time. Check in was delayed due lack of cleaning help and the little girl left in charge to share the delay was ill equipped to disseminate this information. I.E. rude, never offering ( probably not knowing how ) to offer an apology. This was a pleasure trip, and I traveled for business over 40 years and this was one of the worst experiences I can remember. I will probably discontinue using 3rd party reservation sites and deal directly with properties!

Room: One of the comforter was dirty with something brown and yellow kind of gross i called from desk and let them know abt it , and she said that was ok, so was never change, the room was smelly like humidity,

BREAKFAST WAS FRESH PROPERTY & ROOM WERE CLEAN ALL WAS GOOD EXCEPT THE BEDS & PILLOWS IN ROOM 303 ARE OLD & WORN OUT NOT VERY COMFY

Sehr sauberes Zimmer, freundliches Personal

Clean room, roomy enough for the wheelchair. The breakfast had many options and the biscuits are gravy were delicious. The price was much better than others I had previously paid in Charleston.

Check in was great…clean and well appointed rooms. Breakfast was excellent as well…all the basics plus a few extras. Dining room area was spacious and well laid out with lots of places for singles and family.

Staff was very friendly. We checked in late at night and still received a smile when we walked in the door. Our room was just what we needed for one night. Our only issue was that the mattress was very worn-out and not comfortable. If the mattress was replaced i would stay in the same room again

We were there for doctor's appts...price point was right and close to appts. Had a nice stay.

The young lady at check-in had the personality of a rock. She never made eye contact. She should not be working with the public. Otherwise, the hotel was clean but the pillows were terrible.