We had a jacuzzi suite and the room was disgusting, the heater broken and panel of it off and our jacuzzi was dirty, and we asked for cleaning supplies to clean it out our self along with the bathroom and they asked me if I could wait till the morning, ofcourse I can’t wait to use something the next day after I pay for it. So they decide to switch me rooms and that room tile floors were cracked by the jacuzzi, the knob on it came falling off, the cleaning person that cleaned our room put a dirty towel we had set aside for dirty and they hung it back up on our towel rack, it had a hair on it because we put it on the floor. The light strips were coming off the wall and the shower head only had water coming out on one side and we couldn’t switch the control on it. And they key cards had to keep getting reactivated because they stopped working multiple times. I was not compensated at all for this stay and they were not helpful at all. It was like I was bothering them. And glass bottle pieces right outside the entry way for kids to get hurt. I wouldn’t even give this place a one star
翻譯
