芒特波科諾Pocono Village Mall附近酒店

在這次點評中我必須非常誠實,我們過去的這個週末的一晚有好有壞。讓我們從頭開始吧。我們下午4點到達,走進一個充滿渴望的情侶的大廳。一個好女人讓我們在等待時給我們一個複習的熱點。我們很快意識到排隊的速度是蝸牛的速度,一對夫婦在桌子旁呆了30分鐘。只有2人登記入住,登記時間從8分鐘到30加分不等。有一次,大堂有13對夫婦。我們從門口走到從桌子醒來的總時間是50分鐘。前台的同事們不太友好,他們不得不接電話,同時也在辦理登機手續,這需要更多的時間在大廳等候。我們預訂了黛安娜的綠洲套房,當我們到達房間時,它看上去和圖片完全一樣。我對熱水浴缸、游泳池和壁爐感到非常興奮。牀很舒服。除了這一點,我首先注意到房間裏有一種非常奇怪和幾乎發黴的味道。我沒有勇氣打電話給前台,因爲很明顯,這只會更等待。我們選擇去禮品店買蠟燭。接下來是準備喝酒和晚餐的時候了。我們在Spooner餐廳停下來,是我們和其他兩對夫婦。一對夫婦在點菜,我們點了兩杯飲料。拿我們的飲料花了15分鐘。當時酒保沒有做任何其他飲料。不知道是什麼花了這麼久。走到餐廳...再次....多等。3對情侶入住晚餐大概15分鐘。我們的服務員(雅各布,我相信)非常甜美,很細心。我的未婚夫有貝類過敏,只點了牛排,沒有蝦。我點了牛排和龍蝦。我們倆都點了中等的牛排。雅各布回來告訴我們廚師把蝦放在牛排上,他們正在重新做。我們的木樁都做得很好,很明顯,他只是被扔回烤架上。晚餐充其量也是沒那麼光彩。我們決定把甜點帶回房間。我們在套房裏度過了一個美好的浪漫夜晚。起牀去吃早餐,有一個很棒的服務器,我認爲他的名字是加布裏埃爾。可能是我們接觸過的最友好的人。早餐比晚餐更好,有很多選擇,而且不斷補充的物品不多。我們早餐後就離開了。底線是,我們只是在尋找一個晚上的距離,重新連接,在我們訂婚一週年之際有一些“我們”的時間。房間對於那個...度假村來說很棒,不是那麼多。如果我們需要一個晚上的時間,我會給另一個勝地一個機會,但這可能不會是我們的首選。

I stayed at the Comfort Inn in Mt. Pocono in April, 2023 for three (3) nights. I was there on business. Our family stays almost exclusively in the Choice Hotels brand for both personal and business trips and have seen many highs and lows with the brand throughout our travels. The Comfort Inn in Mt. Pocono is a comfortable, clean property. My room was a king suite and appeared to “formerly” be a hot tub suite, however, there is a sign in the room which indicated that the hot tub is no longer functional (which was fine with me because I did not book a hot tub suite anyways). The room was average, but clean. All lights worked, the refrigerator, microwave, and television all worked without issue. The internet connected with no issues, and I used it extensively to complete a few business-related tasks. In the bathroom, the toilet was fine but the shower needed some routine maintenance. The shower head desperately needs replaced; however hot water was not an issue. The “transition” flooring piece between the bathroom flooring and the main room carpet was missing and therefore, there were a few visible caulking “blobs” visible where the “transition” piece should be installed. I utilized the exercise room which was fine. The equipment is basic but is in working condition. The exercise room had a television. I did not use the pool, but it did appear a bit cloudy and the hot tub, as others have mentioned, is not functional. The breakfast was fantastic and the breakfast seating area was very nice, clean, and updated. Breakfast included an assortment of hot and cold foods. All the staff was very friendly and accommodating. The business center did not have a functioning printer, but they did offer the document I needed printed to be emailed to them and they could print it for me. I am sure they do not get many requests for use of their business center, but it was nice they could accommodate me. I would stay here again. It’s not a Hilton… doesn’t claim to be, but for the area and the price, you can have a nice, relaxing stay in a clean room with a good breakfast. Yes, there are updates that can (and should) be done to the rooms. As others have noted, one of the stairwells does smell of smoke but the other stairwell at the other end of the hotel is fine. The smoke in the one stairwell is due to employees smoking outside and propping the door open. I imagine by the smell, this happens routinely. I would recommend this hotel as a place to stay when you are in the Mt. Pocono area. Again, understand what you are getting (and not getting) and do not have unreasonable or unrealistic expectations for the property. They certainly can (and should) keep updating and improving the guest experience. However, I enjoyed my stay, slept well, had a great breakfast each day, enjoyed the exercise room, and the friendly staff made the stay enjoyable. For the area, the price was fair. I would encourage this Comfort Inn to keep improving the rooms as

房間很棒。可以看到湖的美景。對房間唯一的抱怨是沒有迷你冰箱,但我們準備了一個小涼爽。******甚至禁菸區都非常吸菸。如果他們遵循PA準則,不吸菸會更好。當我們辦理入住手續時,沒有代客代客處理行李,這是一個問題。我們是老年人,老公使用步行者,無法像他曾經那樣處理行李。幸運的是,一對年輕夫婦也在辦理登機手續,並幫我拿行李。餐廳很棒,但有點貴。

在漢普頓酒店參加這個地區的婚禮,我們遇到了很多問題,很難推薦這家酒店,但讓我們先把正面的內容介紹一下。酒店本身的外形很好,房間大小適中,裝飾也很清新。這裏沒有什麼驚喜從某種意義上說,如果你看過漢普頓,你都看過他們,儘管這並不一定是件壞事。前台工作人員很友好,樂於助人,儘管酒店預訂滿,整個週末都很忙。我們的房間一到就很髒,地毯上留着頭髮,浴室裏有些令人不安的棕色條紋。不管出於什麼原因,空調把令人難以置信的潮溼和潮溼的空氣吹進房間,甚至在關掉單位後,我的女朋友幾天後就被蜂箱和皮膚刺激了。有幾位員工在早餐結束一天的時候,就開始了一場充滿激情的尖叫比賽,這並不是一個針對家庭的財產的好看。離開時,我提請管理層注意所有這些,我真誠地希望一切都能得到解決。如果這家酒店不是預定婚禮街區的一部分,我們早就退房了,住在別的地方。這對我們房間裏的每個人都是一個非常不愉快的經歷,但是對這個財產的評論似乎總體上是積極的,所以你的里程可能會有所不同;如果你呆在這裏,也許在運行空調之前三思而行。

當我的家人去波科諾斯旅行時,我們總是住在這個費爾菲爾德套房酒店。我們最後一次住宿,兩個週末前,是我的生日,慶祝活動的一部分包括卡片和禮物給我。當我們回到家時,我意識到我留下了我的卡片和禮物。我立即聯繫了酒店,並被告知工作人員已經取回了我的卡片和禮物,並把它們帶到前台。我要求他們郵寄給我。總經理Kendy Castillo女士打電話來確認郵件信息。令我吃驚的是,我在五天之內收到了賀卡和禮物。我要讚揚卡斯蒂略女士和工作人員繼續提供出色的服務!