馬爾伯裏貝斯特韋斯特酒店

Grandes chambres, propres lits confortables, accueil aimable Chambres côté rue très bruyantes, l’accueil n’a pas voulut nous changer pourtant nous aurions apprécié car nous sommes restés 6jours. Les camions passent toute la nuit et la voie ferrée est juste après la route. Petit dej très succinct mais correct il ne faut pas être un gros mangeur

Was locked out of my room after I put my stuff in there. It took front desk and maintenance more than 20 minutes to get me back in the room. I was moved to another room which had a clogged sink and broken shelf so I couldn't hang any of my clothes for the two days I stood there.

Very nice hotel. All by itself. If you want peace and quiet, here is your place. Staff is super nice. Rooms were comfy. Breakfast was good. Easy check in and out. Saff went out of the way to be helpful.

Desk lamp was like having a fast strobe light. Toilet ran until manually stopped. Hard boiled eggs (cold) in shell and sausage only real protein options. Fruit juices were watered down. Not nearly comparable to other hotels. No place to hang clothing—no closet, no rod, no hooks.

Room had no working heater and the front desk was argumentative and had no concern.. it was a long cold night and way overpriced I’m very upset and writing bad reviews everywhere lol thank you for reading this review my bathroom was shoddy as well. Now I’m off to eat some mediocre food at the breakfast bar.

This hotel is filthy, smelly, and in disrepair. The fixtures are probably 30+ years old and they have no water treatment system so the whole place stinks like rotten eggs. Also the property is across the street from a giant landfill, so the smells hit you from all angles whether you’re coming or going. Also, the staff is untrained and don’t even know how to check you in or fix anything errors in your bill.

When I checked in I was told that I had TWO rooms reserved, when in fact I only reserved one. It was only me traveling solo for one night on the way to a conference. Clearly an issue with the Best Western booking system through their website. Manager said she will not cancel the second room and will charge me for one night for that room! Unbelievable - what hotel does that for a booking error on their website!! Had to call the main Best Western customer service number and open a complaint. Thank goodness I charged my reservation on my Amex. These people are horrible and the rooms are old and musty! Buyer beware! First time staying at a Best Western - never again!!!

Customer service was excellent, adequate supplies was in the room for our stay and rooms was vey clean. We were very pleased with the service at this hotel, the breakfast can be a little better with some more choices; but everything else was excellent. I will surely book my next stay there.