阿克薩國際法布酒店-安泰裏東

有史以來最糟糕的經歷，為 3 位成人預訂了 4 晚的房間，這是透過 ************ 確認的。由於從倫敦起飛的航班延誤，我們直到預訂住宿當天凌晨 2 點才到達，但被告知沒有空房。 ********** 即使我們已向酒店發送訊息，說明我們的航班將在深夜抵達孟買，並且我們可能需要延遲入住，但他們也絕對沒有提供任何幫助。度過，因為附近沒有其他地方，直到第二天。永遠不會再入住這家連鎖飯店，並建議任何想要安心的人避開這個地方

We had made a booking in this hotel using ***********. Shortly after booking I received messages from the hotels account asking for money to confirm the booking. Everything had been handled through the app so I reached out multiple times via the app to try and understand what was happening. I tried to reach them on the phone multiple times, but I was never able to reach them on the phone. I then received a mail a week prior to staying there, to say that they had cancelled the booking. I made arrangements to stay elsewhere. A day prior to staying elsewhere in Mumbai, they messaged me via the app to say that they were looking forward to having me stay with them. I messaged back to say that they had actually cancelled the booking previously. Once again they never responded. I’m sure that they are probably a reasonably hotel and that this is just a communications problem between them and the app, but I did not enjoy the experience of booking this hotel through ***********.