VERY BAD SERVICE I booked two nights on 3rd and 4th of August 2023 through GOIBIBO in this Columbus Hotel. It is not a hotel but a premium lodge. My room was in the fifth floor, but the lift goes up to 4th floor only. No water bottles in the room. I had to buy water. No proper lighting in the bathroom. No restaurant in the Hotel, you have to come out and go to another nearby building to have it. I paid Rs 11,000/- for two nights. Then I called GOIBIBO and made a complaint. I said i will stay one night and wants to move out to another hotel. They refused to refund any amount. I stayed there only one night and checkout on 4th morning. Go IBIBIO has now offered an amount of Rs. 2663/- which they will be adjusting to my next booking with GOIBIBO within 90 days. I don't blame Hotel Columbus, but Goibibo for not checking the property and amenities before offering the same to the guests.
翻譯