皇家巴伐利亞慕尼黑 25 小時酒店的評論

I have stayed in quite a few 25 Hours Hotels so I was excited to stay in the Munich hotel for the first time but I would not stay in this hotel again or recommend this location due to lack of cleanliness & poor service. Firstly, our room was super dusty. I would not usually look or care too much but there was really a lot of dust on the surfaces and especially behind the tv. Again, I would not usually look behind the tv but the way the room is set up, you need to pull out the TV bracket from the wall to be able to watch the TV from the bed... right after I checked in, I emailed this feedback & photos to the email address mentioned in the handbook but have received no reply. Yes of course, I could have gone to the reception but we survived our stay but wanted to give feedback so that they can fix it for other future guests but looks like some other guests have also reported cleanliness issues and honestly, I am not surprised they have not replied considering how their "service" is at this hotel. Secondly, when we opened the safe door, there was an empty chips/crisps bag & empty kinder chocolate wrapper (from the minibar) in the safe which was not a nice thing to find and it should have been noticed by the cleaners when cleaning up after the previous guest, as a pretty simple check by cleaning staff. Service from the staff is not very good, should be better for a hotel of this class. You had the vibe that they hated their jobs. You can read my full review on google.