蓋澤爾超越酒店(BEYOND by Geisel)

Very small boutique hotel. The staff is warm, friendly, and attentive. We stayed in a Superior Double Room with a View. The bed was very comfortable and the room was clean. We had to extend our stay as Munich was shut down due to a snowstorm and they were able to accomodate us. The view was beautiful. Plenty of hot water. Filtered water provided free of charge. What we didn't love: Staff/Mgmt difficult or impossible to reach via email or social media messaging. Not ideal for internatiinal travelers. - If you book a street-facing room, prepare for road noise well into the wee hours of the morning and then again at 8am. Pack earplugs if this disturbs you. - The culinary package, listed all over their website, no longer exists. If you eat there, you will pay the menu price. We booked the unforgettable moments package, thinking that was their culinary package, it is not. That package will cover breakfast only which seems off as booking a room and paying for breakfast would have been cheaper. This misunderstanding resulted in an unanticipated charge of approximately 200 Euro give or take. While we inquired, we didn't argue or fuss. We paid in full, but of course we were less than pleased. - Due to the snowstorm, staff was unable to reach the hotel and service was impacted. The staff that managed to arrive functioned admirably, however, service was impacted. For a three night stay, turndown service and towel and tidy was only done on our first night. We noticed the manager made it in the day we checked out, but she made no apology, and we made no fuss. Still, not what one expects from a 'luxury' hotel, or at least, what we personally have experienced from luxury hotels in the past. Even without a snowstorm, one gets the feel that they are way over their heads, over-allocated, etc, or new to hospitality. Light switches are finicky and not intuitive (you'll see if you stay). As we had a great experience with one staff member in particular, we cannot in good conscience, leave a bad review, however, this establishment did not meet expectations in terms of upfront pricing and producing its touted amenities. There are many luxury options in Munich and we've been fortunate to stay in a few of them. For us, this hotel is not one we will consider in the future as there were too many unexpected variables in cost and service. We feel they may be too small to provide a consistent experience and at their price point that's not acceptable to us. Your mileage may vary.

Nice location, you can walk yo most interesting places nearby. It is small and the employees are very helpful and friendly. My only problems where, there is no coffee maker in your room. You have to order and pay for it. Most hotels in Europe today have a Nespresso machine in each room. The other problem was with the space around the bathroom sink, if you are a couple you can’t put toiletries around. That can be solved with a shelf in one of the walls around the sink.

Amazing hotel in the heart of the city. The location couldn't be better, overlooking Marienplatz and within walking distance to the market, beer garden, famous churches and shops. The staff were exceptional, each and every one we encountered, from the front desk, to the wait staff to housekeeping. Every request was granted with a genuine smile. After flying overnight from Canada I had requested an early check in and they provided that happily and efficiently. Even though our room overlooked the busy Marienplatz, the German windows blocked out all the noise and both my husband and I slept well. Should you ever find yourself in Munich, do not hesitate to book this gem of a hotel.

Bei allen positiven Bewertungen, hatten wir wohl einen schlechten Tag. Anreise samstags, ein absolutes Chaos im Parkhaus Marienplatz. Das Hotel bietet keinen Koffer u. keinen Parkservice an. Daher in München der erste Grund warum wir das Hotel nie mehr buchen würden. Die kurzfristige Buchung online ist verwirrend. Flexible Rate bezieht sich doch niemals auf Frühstück sondern auf Stornierungen. Naja das ist eben eigentlich Insidern Wissen. Dann hatte man die Buchung nicht gefunden. Das Lichtkonzept im Zimmer ist mehr als miserabel. Duschen im Raindance für Frauen eine Herausforderung- ohne Halterung für die Brause. Und dann war das Wasser bei der zweiten Person nur noch lauwarm. Keine Kaffeemaschine auf dem Zimmer. Zimmer sind sehr schön, toll gelegen am Marienplatz. Das mit dem Wohnzimmer zum Frühstück eine Herausforderung für alle. Im Großen und Ganzen ein anderes Konzept mit ein paar Haken. Das Personal sehr freundlich aber unerfahren. Die tollen Gläser am Eingang eine tolle Idee mit Haken. Fragen Sie vor der Anreise nach der Straße für die Navigation.

My husband, brother, and I stayed at this hotel when we were in Munich running the Munich marathon in October 2022. It’s one of my favorite hotels I have ever stayed in. Sara and Nicole were awesome and provided the best service. They were so friendly and had great suggestions for day trips, restaurants, etc. The rooms are beautiful with comfortable beds. The shower was amazing. It truly is an awesome hotel. My husband, brother, and sister and I stayed at the hotel in June 2023. The service was still on point. The location of the hotel is great as well. We will definitely be back!

Ein klasse Wochenende, in einem gehobenen und super sauberen , zuvorkommenden Hotel verbracht !! Keine Wünsche wurden von dem sehr netten Personal offen gelassen !! Top Lage und von den vielen Trubel nichts gehört!! Wir waren begeistert , 100 Prozent weiterzuempfehlen!!!

Wir waren 1 Nacht im Beyond. Junior Suite mit Marienplatz Blick (12) und Doppelzimmer mit Balkon(7). Mit beiden Zimnern waren wir sehr zufrieden. Tolles Design, moderne Technik und alles tadellos sauber und gepflegt. Der Blick auf den Marienplatz und das Rathaus, bzw. den Alten Peter ist beeindruckend. Check in and out lief freundlich und kompetent. Inklusive Empfangsgetränk. Mitarbeiter alle sehr freundlich. Die Lobby oder Atrium ist ebenfalls fantastisch. Der „Nicht-Hotel-Charakter“ trägt zum besonderen Erlebnis bei. Das Frühstück ist OK, aber wird in Loungesesseln und kleinen und niedrigen Tischen eingenommen. Blick auf den Marienplatz inklusive. Wird wahrscheinlich nicht jeder zusagen. Wir fanden es aber gut. Großes Kompliment an das BEYOND. Wir können es absolut empfehlen!

Such a perfect place to stay at when in Munich. Perfect location, however I would suggest booking a view of the Marienplatz. I would also recommend booking the gourmet culinary package as well. The food is incredible. We booked the junior suite which was Devine, the room comes with Aesop products and beautiful quality fixtures and fittings. The linen is Devine and luxe and the pillows are heaven. You can also download Netflix onto your TV if you would like. The staff are very helpful and considerate. Well worth the price