阿斯納瑪爾酒店公寓的評價

Rate : 0 The hotel is not clean, and the staff appear poorly trained and inexperienced in dealing with guests. They are unable to handle issues properly, and there are constant problems. Additionally, housekeeping repeatedly enters the room without knocking, which is completely unacceptable and a serious violation of privacy I am formally expressing my serious dissatisfaction with the unacceptable standards during my stay. The hotel’s cleanliness is clearly below professional hospitality expectations, and the staff demonstrate a lack of proper training and competence in handling guest concerns. Problems are frequent, and there is a consistent failure to resolve issues effectively. Most alarming is the repeated entry of housekeeping staff into my room without knocking or obtaining prior permission. This has occurred multiple times and represents a serious breach of privacy, security, and basic hospitality protocol. Such conduct is entirely unacceptable and raises significant concerns regarding guest safety and management oversight. Immediate corrective action is required, as this situation reflects a fundamental failure in maintaining professional and ethical service standards