We visited La Sirena for a day pass. The reception was wonderful and welcoming, but the service was disappointing. The beach bar staff was unhelpful, and there were no staff members near the sunbeds to assist and enhance the experience. The way the staff spoke was quite unprofessional. We contacted the reception to send someone, but even after waiting for over 30 minutes, the service at the beach bar and beach area did not meet the standards expected of a Ritz-Carlton brand
Everything from the moment we checked-in till we left, was perfect the staff were really cheerful and welcoming, rooms are amazing, facilities were beautiful the food was so delicious. I simply enjoyed my stay and would definitely comeback and recommend the hotel to my friends
訪訪客Recently stayed at the Grand Millennium in Muscat, Oman. Having driven from Dubai, on arrival there was no valet parking but the Porter was instantly present to take care of the luggage which was efficiently dispatched to my room. Mr Ashraf at check-in was exemplary and continued to be so for my 14 day stay. I had initially booked a club room and Arhab, the chief steward in the Club Lounge, was very helpful and delivered excellent service. The Grand Millennium has a roof-top pool with fantastic views over Muscat City to the Gulf of Oman on the horizon. There is also a poolside bar (where Amy the bartender gently delivers fresh, cooling watermelon to your sun lounger) and an impressive roof-top tennis court. Mr Wilson the friendly Spa Manager can arrange swimming lessons and tennis coaching. Whilst I didn’t take advantage of the lessons, I did use the gym, the jacuzzi and the steam room/sauna on the ground floor where I was warmly greeted regularly by the effervescent and kind personality that is Safiya who would also present me with a complimentary bottle of water for my workout. The room itself is a good size. The bathroom has a separate bath and a walk-in rain shower. Housekeeping is attentive and efficient, both Mohammed A & Mohammed I were very helpful. The breakfast buffet requires some attention, it was lacking in content and not very inspiring. The breakfast service itself was also equally uninspiring. In this mediocre environment two individuals that stood out were Sultan and the lady chef, both were excellent and on point. The hotel links directly via a short indoor walkway into the Muscat Grand Mall where there is a food court with an array of international food outlets and a number of coffee shops and cafes. There is also a Carrefour supermarket in the mall which sells ready to eat hot food and snacks. The Al Rifai nuts concession in the Grand Mall is worth checking out. Oman Avenues Mall and a LuLu Hypermarket are within a short walk. The LuLu also serves ready to eat hot food/snacks. If you have your own transport the local drive-in cafe/fast food establishments are pretty good and deliver a hot cup of Karak Chai directly to your car. Overall I enjoyed my stay and I would stay at this hotel again.
DDylan_MI would rate my stay at the Mysk Al Mouj Hotel a 7/10. The property is overall good, with a convenient location and a solid breakfast offering. However, there are certain areas that could be improved, which prevented me from giving it a higher score. The pool is a bit small for a hotel of this caliber, and there aren't enough sun loungers for guests. The cleanliness was acceptable, but the reception service was not very efficient and felt a bit slow. While the hotel is slightly on the expensive side for the quality and service provided, the taxi service booked through the hotel was considerably overpriced compared to regular rates.
AAbdulla.95Super hotel et bien propre.
3min d’avenue mall oman en voiture.
Vue sur les montagnes, plages aussi mais de loin et avenue mall.
Parking gratuit juste devant.
Et un supermarché ( c’est pas cher du tout ) 1min a pied de l’hôtel c’est sympa.
訪訪客A great hotel for families Staff are very helpful and positive Housekeeping staff are kind, friendly and helpful Room is amazing, very clean and spacious Pool is cozy Highly recommended to stay I will choose it again and again whenever I’m in muscat. Thank you for everything
訪訪客I would give 10 starts to this hotel if I could. So clean, so new, everything is amazing. Workers are so nice and helpful. Steakhouse at the first floor is a cherry on the top.
Swimming pool and jacuzzi ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
SSightsee29296362912Nice hotel in a good location, centrally located (in al Khuwair) with free parking behind the hotel. Several restaurants and shops within close walking distance. Rooftop pool and patio is a great feature with amazing views. Rooms were large and clean. Free water provided daily. The only slight disappointment is the housekeeping schedule. I arrived back at 5:00pm after a long hot day of sightseeing and my room was STILL not cleaned yet. By the time they finally arrived it was not convenient for me, so I just asked for clean towels only. But overall, a recommended, good clean hotel.