We have been traveling around the world for the past two years and we have stayed in many hotels. I have never written a bad review of a hotel before. This is the reason I think you should reconsider your reservation at the Mecure hotel and spa. It’s a long review, but I believe it is helpful for future travelers. We have been traveling around Japan for the past three months and we have stayed in numerous hotels in numerous cities. We absolutely love Japan and we have no complaints for any of the other hotels that we have stayed in. However, the Mecure Hotel Resort and Spa does not come close to meeting our expectations. It is the only hotel where no staff greeted us upon arrival to help with luggage. It is the only hotel that didn’t allow us to check in one hour early. Even though we know that there was only a 5-10% occupancy rate (based on the cars in the parking lot), they would not allow us to go to our room at 2 PM. - we had to wait until 3 p.m. They even kept the keys from us and we had to wait in line again to pick them up at 3 PM. One would think that they would have the welcome lounge open for people to wait for their rooms, but it doesn’t open until 3 PM. We had to lock up our luggage in order to keep it there for the hour. It was the only hotel that made us pay for ice. I did get a cup of ice in the lounge (3 cubes), but they told us we couldn’t bring it to our room. They offered us a welcome drink, but they wanted me to access the coupon on my phone on my Accor account yet they had the written coupon right there in front of them. Made no sense! Breakfast is only served from 7 AM until 9:30 AM, with the last orders being taken at 9 AM. For those of us who don’t like to get up early in the morning, that is a detrimental aspect of this hotel. We do a lot of research before we book a room at any hotel. We chose the classic twin room with a sofa bed and the mountain view. It very specifically listed “Mountain View,” and we knew we wanted that view based on our examination of Google maps of the hotel. When we arrived at our room, we looked out to see the parking lot and then the highway, and then about 5 to 7 miles in the distance we saw some mountains (see pictures below). We went downstairs to request a room change to the side that looked at the beautiful mountains and their response was “every room has a Mountain View.” That was not acceptable for us, so we had to push until they moved our room. Interestingly, the room they moved us to had a map of the mountain range that is the view. There was no such mountain map in the other room. We just examined the hotels website, and now none of the rooms have Mountain View listed, except for the junior suite. Our guess is that too many people complained when they were put in the rooms that have a view of the mountains 5 to 7 miles away. The bathroom is very very small. The furniture is adequate at best. The carpets are incredibly dirty. There are stains everywhere in the hallways and in the rooms
不論是商務還是休閑旅客,相鐵FRESA INN 長野站善光寺口都能讓您的長野市之行變得更加美好而難忘。JR長野站位於距離該酒店大約200m的地方。著名的景點長野、帕忒奧大門和善光寺均可步行很短距離到達。去著名景點長野奧運會館,您衹需搭乘出租車很方便到達。酒店對客房的裝飾十分考究,每間設施齊全的客房都配備有熨衣設備和空調。有飲水需求的旅客,酒店還為您提供了電熱水壺。倘若您在忙碌的一天後想在自己的客房內放鬆,提供拖鞋、24小時熱水和浴缸的客房浴室是不錯的選擇。酒店設有咖啡廳,您可在這裏放鬆身心,享受貼心的服務。酒店設備優良,旅客可使用為您提供的按摩室等休閑設施。酒店配備有會議廳,可供旅客使用。提供乾洗服務,為您的旅途省心。
We stayed here for a couple of nights and it was a really clean and comfortable hotel and just a 7 minute walk from Nagano Station, a 7 minute walk to bus stop 23 for the Snow Monkey Park and close to a variety of restaurants and bars. It is also 15/20 minutes to Zenko-Ji which is a beautiful Buddhist temple and well worth visiting. We didn’t have breakfast included during our stay but other guests said that it was really good. Our room was really clean, spacious and comfortable with a firm mattress, a tv, toiletries and a kettle. In reception you can help yourself to teas, coffee and other toiletries for free which was helpful. The staff were really friendly and patient as we don’t speak Japanese. Our room was next to the railway line but the sound proofing was excellent and it was so quiet and we had two good nights of sleep. A comfortable and clean hotel that is conveniently located for exploring Negano.
2019-03-01裝修,相信相鐵FRESA INN 長野上田站前周到的服務和一流的設施,會讓您在上田市開展一段難忘的旅行。從酒店出發,至JR上田站僅有200m遠。附近很多景點,包括Sanada Shrine和上田城址公園都離酒店不遠。Shiono Shrine位於酒店僅4km。酒店對客房的裝飾十分考究,每間設施齊全的客房都配備有雨傘、熨衣設備和房內保險箱。服務人員會提前為您準備好電熱水壺,以滿足您的飲水需求。浴室配有拖鞋、24小時熱水和浴缸。酒店提供日式餐廳,以誘人的美食佳餚來滿足客人。在漫長的一天結束後,遊客可以在按摩室進行放鬆,可大大提升您對酒店的滿意度。酒店的會議廳提供優質服務,是眾多商旅客選擇入住這裏的原因。酒店內設有禮品廊,購物方便。