地標套房酒店(The Landmark Suites)

This hotel is Pathania and terrible. TV Internet not working, bathroom is in bad shap walls chipping, I could only get lukewarm water after room service lady was running the water for 20 minutes. Surprisingly this property does not provide any basic amenities like toothpaste, brush soap slippers I do not know why Tripadviser gave 4.5 rating to this hotel. You should remove this hotel from trip advisor. One advise do not go hear. The staff can not help.

I didn’t care to much about coming out taking a walk to mall or outting for being harassed by the people following us and asking repeatedly for things after answering to them . Also I recommend to provide a sponge or dish cloth for customer to have a choice to clean their own dishes and not be charged for a dish cloth also there should be more than 2 pots to use for cooking. The receptionist was very very nice and helpful . I recommend there should be more dining choices and the pool should have inside lights and heat. I really wanted to get in but it was cool . Overall the staff and everyone was awesome , even with a small misunderstanding with one of the housekeeper and the different pricing given on the beverages. We would still would stay again THANK YOU

The staff at this residency is very nice! Janet and Geeta were very helpful. The bedding was changed everyday and cleaning was done everyday too. Location is very good especially if you like going to the mall. The only challenge we had was from the construction at Westgate mall that was insanely noisy. I suggest they need to get a better internet connection as we had problems with wifi. Overall we had a great stay with great staff around!

The hotel is well situated with close proximity to the Westgate mall and City Center. Staff was nice and helpful. It's a very compact apartment building. The apartment size is good, but the furniture could use an update. Their cleaning standards did not meet my expectations, there were visible stains on pillows, some of the towels were ripped on the sides, stained curtains, etc. Some bathroom fixtures were missing/broken and water leaks out of the shower even though all the doors are shut. Certainly could use some care. The gym has about 5 pcs of old equipment in a tight room. It is closer to a 2 star facility. The pictures on the website must have been taken when it was brand new, which I realized after getting there, unfortunately.

I stayed with two young children at Landmark for one month (Nov. 2022). The rooms are large and clean, Having a clothes washer/dryer in the room was incredibly helpful. The staff are professional, friendly, and provide excellent service. Janet, the ladies at reception, Christopher at the restaurant, and the guards really helped make the stay comfortable and made us feel well cared for. Any questions were quickly resolved. The hotel is also located right next to Westgate Mall.

Rooms are very comfortable and spacious. We stayed at a Superior suite. Two separate rooms with separate baths inside. Hotel is very close to the Mall and conveniently located. Staff is kind. I stayed at other hotels in the same area..this is the best i stayed among them. Thank you.