I organized a 5- day bootcamp training for twenty (20) youth and organizations leaders, which took place at Ngong Hills Hotel. The first thing that caught my attention was the speed with which emails were responded to and calls were picked within the first ring. On the day of check in, staff were on standby to receive my team, the rooms were well kept and spacious, the meals, (Breakfast, Lunch & Dinner) was well prepared and in varieties, considering different preferences and health conditions. The staff had proper customer etiquette and ensured guests were well attended to.
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