Sehr guter Service im Hotel. Freundliches und aufmerksames Personal. Zimmer sind sauber. Das Frühstück ist eine Mischung aus lokalen Speisen und English Breakfast. Vielen Dank an Daniel vom Frühstücksbuffet. Wir sind mit dem Hotel zufrieden.
翻譯
訪客
入住日期 2024年10月
其他
10/10
傑出
發佈於 2024年11月6日
I want to thank Denis and Steve for the excellent service we got. Their expertise and kindness brought a personal touch to our evening". They were polite and helpful I was very we were have good meeting time with media at makutano hall thanks sana my God bless you
翻譯
AditR87
入住日期 2024年9月
商務旅客
10/10
傑出
發佈於 2024年10月18日
Had a comfortable stay in a quiet, beautiful part of town. Exactly what I signed up for. Wonderful staff- at the reception, breakfast buffet and otherwise. Staff was always cheerful and helpful- they helped with room extensions, last minute bookings and facilitated amenities seamlessly. Special shoutout to the breakfast staff! A pleasure to stay here.
翻譯
來自住宿之回應: Dear valued Guest , Thank you so much for your feedback. We are all grateful for your motivating words. We look forward to welcome you . With Grace and Gratitude
Abed C
入住日期 2024年9月
商務旅客
10/10
傑出
發佈於 2024年10月17日
The Heron Hotel on Milimani Road, a prime area in Nairobi, just a short distance from the CBD offers an excellent business experience with its well-equipped conference rooms, ideal for meetings and events. The rooms are spacious, modern, and outfitted with advanced audio-visual technology, ensuring seamless presentations. The staff especially wesley is professional, attentive, and quick to assist with any technical or logistical needs. Catering services during business events were exceptional, offering a variety of delicious meals and refreshments, thoughtfully prepared to suit all tastes. The food is fresh, flavorful, and presented beautifully, making breaks between sessions enjoyable. Overall, the combination of great facilities, efficient staff, and quality food enhances the business experience.
翻譯
來自住宿之回應: Dear Valued Guest, Thank you for your positive comments. We are glad that the team made your stay comfortable. Your encouraging comments will help us do better. These words of appreciation do go a long way in keeping the service standards high. We, the team at The Heron Hotel look forward to welcome you back soon. With Grace & Gratitude,
yvonne w
入住日期 2024年9月
獨自旅遊
10/10
傑出
發佈於 2024年10月15日
The service was excellent, and the food was fantastic! Even though the T-bone steak was substantial for one person, I ate the entire thing since it was so delicious.It complemented the vegetables and sauce perfectly and was tender.Steve made me feel welcome, and Dennis G. treated me well. They are well-groomed and made me smile, and I hope to always be able to return with my family.
翻譯
來自住宿之回應: Dear Valued Guest, Thank you for your positive comments. We are glad that the team made your stay comfortable. Your encouraging comments will help us do better. These words of appreciation do go a long way in keeping the service standards high. We, the team at The Heron Hotel look forward to welcome you back soon. With Grace & Gratitude,
訪客
入住日期 2024年9月
其他
10/10
傑出
發佈於 2024年10月9日
We attended the AKPIA Breakfast meeting and the event was excellent The Marhaba Hall was excellent and Ms.Ann Nyaga welcomed the team with great smiles .We highly recommend this hotel for you conferences... Excellent Rooms,great services and very friendly staff Thank you to the entire Heron fraternity.
翻譯
訪客
入住日期 2024年10月
其他
10/10
傑出
發佈於 2024年11月10日
Honestly speaking I had the best experience,you have the best staff,my friends and I were served by Annette and all I can say is she really is an amazing person,she really does know how to relate with everyone .I actually look forward to seeing her on my next visit.
翻譯
Kim B
入住日期 2024年9月
家庭旅遊
10/10
傑出
發佈於 2024年10月13日
The hospitality is top notch! Food service is excellent from breakfast buffet to dinner in the Cafe. Onesmus took excellent care of us two nights in a row. The front desk and housekeeping are also very responsive and always friendly. Asante!
翻譯
來自住宿之回應: Dear Valued Guest, Thank you for your positive comments. We are glad that the team made your stay comfortable. Your encouraging comments will help us do better. These words of appreciation do go a long way in keeping the service standards high. We, the team at The Heron Hotel look forward to welcome you back soon. With Grace & Gratitude,
A K
入住日期 2024年9月
與好友旅遊
10/10
傑出
發佈於 2024年10月9日
Great Hospitality from the staff. Wesley is exceptional and one of a kind. The facility has some type of old money vibe which I like, it’s easy to locate and from the airport using Express way it takes not more than 15 mins. Would visit over and over again. Thank you
翻譯
來自住宿之回應: Dear Valued Guest, Thank you for your positive comments. We are glad that the team made your stay comfortable. Your encouraging comments will help us do better. We look forward to welcome you back soon. With Grace & Gratitude