We booked for 2 adult and 2kids, (listed clearly in the booking) but they only got a booking for 2 adult. (from the third party incoming book ( not trip.com) . We both feel confused.
They asked for add money if we add 2 kids (they will provide additional bed and food) , but we refused.
Finally we haven't add money and only have accommodation for 2 adults. Lady was nice even she confuse about the booking,(that's trip.com problem not their's )
food were good.
only got heater in the room but not in corridor and toilet.
翻譯