智選假日套房酒店納帕谷 - 美國大峽谷(Holiday Inn Express & Suites Napa Valley-American Canyon)

객실 넓고 깨끗하고 시설 좋음. 조식 무난하고 나파밸리 여행시 숙박하기 괜찮음.

Stayed one night. The room was comfortable and had all the amenities I needed. The bed was comfy with extra pillows. Breakfast choices were a little slim, but ok. The staff was friendly and efficient at check in.

Good value Hotel conveniently located near Napa Valley, got a two queen and a sofa bed room, not as $$$ as those hotels in the valley. Variety of foods available just next doors. Free Breakfast is similar to other Holiday Inn Express. Formed a queue during check-in but cleared up real soon.

거의만점 호텔 타운홈에있어서 마트쇼핑도 좋아요

Hot breakfast is awesome.

Location!Location! Location! About 40 miles from SFO…away from all the hustle and bustle. Easy day trips. Napa,Sonoma,and Calistoga to the north. Point Reyes lighthouse to the west. Reno NV to the East.Walnut Creek and Danville to the south. And the JellyBelly factory tour in Fairview nearby.

The level of service was deplorable and accommodations were biased. I purchased a room for three nights for photographers traveling internationally with their infant for my wedding. Upon arrival, my photographers were told by “Merlie” they could not be accommodated although the room was FULLY PAID for and their flight was delayed, meanwhile a person who complained of an AC not working was immediately accommodated with another room. It was only after a supervisor (Lucy) came and nearly 1 hour later that my guests were provided an alternate room. Customer service, compassion and training is needed at this facility!

This property was very basic and while it was convenient for Napa, it has to go down as the absolute worst night sleep ever had in a hotel. I was given a roadside room and literally woke constantly throughout the night by the incessant road noise - rumbling trucks drag racers - it did not subside even between 2-4am! If you do stay here insist on being park side not roadside