河流露台酒店-貴族之家酒店(River Terrace Inn, A Noble House Hotel)

All the pictures showed a fireplace in the room, our didn’t have that, also didn’t care for the never cleaning room, understand with Covid, but we’re there 5 days and never got room cleaned. Had to ask for towels twice and go get them from front desk. There was no pool nor hot tub but claim hot is in room, very hard to fit two people in there.

Great location to walk downtown.

The location is nice, its next door to the wine train. The lobby is small but looks nice. The biggest problem was the amount of unexpected fees at check-in. There is a daily resort fee and im not sure what its supposed to cover seeing that the property is far from resort. They have a gym that i did not use. The room we had did have a fire place. The staff at check in were nice. We received an additional charge after check out that I still dont know what it was for. The “mini bar” in the room was one bottle of wine and 3 bottles of water. We did receive 4 $10 vouchers at check in but could only use 1/day which wasnt of much value to us. The shower had hair when we checked in and the floors were a bit dirty. The carpet in the hallways is very old and soiled and definitely needs to be replaced. They did provide free bottles of water at the front desk and a glass of wine at check in. There are better properties in Napa for around the same price.

We had some fixing going on in our house, so we had to get away for two nights and booked here. They were REALLY NICE and accomodating! The crew came earlier than expected, so we asked for early check in, and they were kind enough to let us arrive at our convenience! The rooms are spacious and clean! Loved it

We spent NY weekend here and was delighted with the experience. The glass of wine at check in was appreciated after a long, rainy drive. The room was clean, comfortable and generous. We had to call maintenance on our first night and shout out to Bruce who was super helpful and kind. The location was great as well. Wasn’t overly impressed with the restaurant food, but staff was nice and it was convenient to have food available.

Absolutely lovely little spot. We stayed here for my birthday during a road trip we were taking. It’s nestled in a great location with everything you need within a very short drive. Beautiful grounds around the hotel too. The rooms are big, the beds are extremely comfortable and the bathrooms are very modern. We would absolutely stay here again.

I don’t know how a $359 room ends up being $515 for 1 night. I have stayed in much nicer hotels for a lot less. The beds need new mattresses. It is like sleeping on a rock. The rooms are dated. Tge river view was blocked by an awning and covered in bird poop and cigarette buts. There are weird smells in the elevator. Loud music was playing until nearly midnight. The rooms are very poorly designed because you can hear people on the patio. If you are sent an email telling you you can upgrade to the highest floor, don’t do it! Instead of the highest floor, it was the second floor. The only good thing about this place was the service. The bartender was great! Otherwise, I will not be returning to this property ever again. I was very disappointed.

Hotel was nice, room was spacious, clean and fireplace was very nice. Location was great, close to Ox Bow Market, 3 minute walk to Napa Wine Train, 3 minute drive to Walmart and laundry mat. Restaurant food was good. All staff encountered were very polite and courteous.

Generally our stay was okay. My husband had a medical episode on the evening we were there. We had been on a winery tour during the day. We then went to the outside area with friends. When my husband was having trouble getting back to our room and fell over, there were 2 guys that helped me get him to his feet and back to our room. I thought this was kind of them. Then about 1 hour later I had to call for an ambulance as my husband was very unwell. The emergency services were very good. They took my husband to hospital, and as I was sitting in the front of the ambulance, I could see the conversation that the hotel staff had with the emergency services on the computer screen. They were told my husband was very drunk. As it turns out, my husband had a stroke. It was a very emotional and upsetting experience for both of us.