江山旅館住宿酒店(Senza Hotel)

Very friendly staff but pics don’t look like hotel. Felt like it was really overpriced. Lobby was sad and small, gym was two machines, pool okay but also small. For the price, I expected a lot more. Breakfast was also super disappointing and there were no towels at the pool. Lastly, there is construction, so bit of an eye sore.

A very nice place to stay in Napa. The room was very nice. The bed was very comfortable. We appreciated the complimentary upgrade. The staff are friendly. The breakfast was good especially the mimosa but the breakfast area is too small. I know that it’s under construction so I’m sure the place will be different once it’s all done. I recommend this place and will be back!

the staff was excellent and the hotel was very nice. It is close to Hwy 29 so there is some vehicle noise and headlights at night. One battery charging station which it would be better to have more or at least not allow people to plug in and leave their car in the charging spot far beyond when their car is fully charged. Unfortunately, there are those who are completely inconsiderate. It's all about them and the hell with others.

First the good: comfy bed, nice shower and large room. However, there are no real amenities here. They claim they have room service and complimentary wine tasting. The “room service” requires you to walk outside to the front desk and consists of pizza and cheese sticks. No complimentary wine. We finally ordered Uber eats, but we had no flatware and were told by the front desk they couldn’t help out. Our tv remote didn’t work, and neither did the coffee maker. We did get a replacement remote, but it didn’t work either. Overall this property is way overpriced for not much. Only highlight was the very expensive massage we got from AJ. He is wonderful. But again, there was so “spa” or place to wait (stood outside in the rain until appointment time).

Breakfast was nice, simple offerings that do the job. Coffee and water all day in lobby is nice. Bedroom is sp**** looks cozier online. Lovely balcony with view. Tv remote did not work properly. Everything else was fine but not really worth the high nightly rate.

Shame about the busy nearby road, otherwise the property would have been a bit more tranquil. Still, the room is modern, extremely comfortable and luxurious. The staff at check in were very courteous and welcoming, and appreciated being escorted to our room - not often that happens these days. Highly recommended

Beautiful rooms & grounds. Bedding & beds not top notch. There are hidden fees for "free b-fast & wine" charge facility fee of $40.00 per day so you are paying for it. Food was good. Staff were friendly & helpful. There was construction so limited parking around your rooms.

Taylor greeted us as we checked in on the later in. She escorted us to our room, showed us how to work everything, left to make us churros and delivered them to us. Thats what you call service!!!