芝加哥內帕維西美國長住精選套房酒店(Extended Stay America Select Suites - Chicago - Naperville - West)

La experiencia fue desastrosa ya que al llegar cercana la media noche la señora del Front Desk simplemente dijo que el hotel estaba sobre vendido que no podían hacer nada y que era mi problema. Jamás había tenido este tipo de atención.

値段にあったホテルでした。

This property was very disappointing. It's an Extended Stay hotel but is not set up for anything of the sort! There are no extended stay amenities except for a 2-burner stovetop. But there are NO pots, pans, dishes utensils, silverware or even a stopper for the kitchen sink! It was not clean or well maintained. Many areas of the room, hallways and exterior were in disrepair. There were people smoking pot down the hall. There is no one at the front desk for customer service off hours. The front desk was locked with a security curtain most of the day. We won't be back to this or any other Extended Stay property!

Room was dirty and smelled musty, water stains all over the ceiling, carpet was stained, appliances rusty, no silverware or cookware, laundry facilities broken. ************ in the parking lot day and night, front desk clerk rude and not helpful.... told me when I asked if I could switch rooms "if you want a different room you should go stay at another hotel". Stay far away from this place!!

The room was not clean. Tge refrigerator was old and ruted on the inside. The cabinets were dirty and dusty. Floor was dirty, curtains had stains. The rooms next door and across the hall were loud. The police had been called on someone staying there.

The property was quiet and peaceful. However, my room smelled like a locker room.

Management cycled the room key before the check-out time, did not replace the keys without complaining, and then knocked repeatedly on the door and insisted on coming in the room to “inspect fixtures,” although we had not reported any problems.

I agree with many of the other comments of the hotel being run down, dark hallways, dirty carpet. Rosalyn, a team member, was very nice and helpful.

Worked perfectly for the purpose of this trip - some questionable people lurking in the parking lot upon late night return to the hotel.