貝拉那不勒斯酒店的評論

Abbiamo soggiornato all’Hotel Bella Napoli, per qualche giorno alla scoperta di Napoli, città magnifica. L’hotel è vicinissimo alla stazione ed alla metro .Le stanze pulite e ben arredate, i letti comodi e la posizione è silenziosa. Nota eccellente alla pulizia, minuziosa ed attenta alle esigenze della clientela. Il personale che gestisce la struttura è professionale, simpatico e disponibilissimo in perfetto stile partenopeo. Un grazie a Rosario per tutti i suggerimenti che ci ha dato per poter scoprire le bellezze di Napoli. Consigliatissimo

飯店位置超級差，他們把飯店大門關著，因為他們擔心一些移民人口統計學家會進入。我們不得不住在三樓（也就是說，我們帶著行李箱上了四樓），因為它沒有電梯。我們公寓的走廊上有一張床墊和修理後剩下的東西，完全雜亂無章。我不推薦，晚上你不能出去散步，因為他們會搶劫你。眼睛！不要被網站上顯示的照片迷惑。我不推薦它！

Hotel mal ubicado, calle llena de basura y peligrosa; se deben subir gradas muy altas. Hay una subida en las gradas de un piso con colchones, utensilios de aseo, da muy mala impresión. Lo que se ve en fotos nada que ver con lo que es en realidad No volvería a ese hotel nunca y no lo recomiendo para nada

飯店擁有舒適、乾淨、維護良好、暖氣充足的客房、保險箱、電視、無線網路、美味的早餐，種類繁多，工作人員還不錯。缺點是沒有電梯，優點是它離中央車站很近，在一條小巷裡，晚上你可以把車停在門口，門童會帶你去。看看你的車。與所提供的價格相比，價格非常公平

Ciao a Tutti, abbiamo scelto questo hotel per la sua posizione: vicino a stazione e metropolitana. Si tratta du un vecchio palazzo completamente ristrutturato al suo interno. Il risultato è un ambinete moderno ed accogliente. Il personale e sempre cortese e cordiale. La struttura offre la sola prima colazione, ottima e con una buona scelta tra dolce e salato. Le camere sono pulite e tutti i giorni vengono cambiati gli asciugamani, ritrovati piegati con cura sul letto. Ci siamo trovati molto bene! Essendo un vecchio edificio riconvertito ad hotel, presenta il fatto di non avere l'ascensore. Per noi non è stato un problema ma per chi dovesse avere qualche difficoltà, legata alla deambulazione, ciò potrbbe rappresentare un problema. Tuttavia si tratta di un ottima struttura a 3 stelle! Cosigliato!

Gran ubicación, a solo dos calles de la estación central de Nápoles, así que por movilidad simplemente es una opción excelente, el hotel está a 10 minutos del aeropuerto a través del alibus, la zona no es muy agradable, pues hay mucha basura como podrán haber leído en muchas reseñas más de Nápoles sin embargo el hotel es muy limpio, las personas que me atendieron en recepción eran muy amables y el desayuno que está incluido en el hotel realmente es muy bueno, use el hotel como base para desplazarme a sitios cercanos y la verdad si lo recomiendo, hay una tienda a la vuelta donde pueden comprar agua, refrescos o dulces, hay algunos restaurantes cercanos pero la verdad no comí en ninguno de ellos.

Booked through ***********, usually very reliable. The afternoon of the day before the hotel said my credit card authorization wasn't approved. I gave new card details to ***********. Two hours later I got a message saying the hotel had cancelled my booking. As the same credit cards have been OK for every transaction on this trip, and neither app shows a transaction request, and one of them worked fine for the replacement hotel booking, I am.dountdul about their reason.

Canceled our reservation the day before arrival due to credit card problems. (Later we ordered a hotel and a taxi with the same credit card without any problem) So we lost our booking discount, we have to cancel our taxi from airport and finally we have to try to find hotel in one day thats actually cost more money. Bad communication and bad experience.

NEVER EVER stay here , we booked to stay here for Friday 20th May , our flight to Naples was delayed and we arrived at 12.30 am but when we arrived at Bella Napoli suits it was closed and we were stranded in Naples with no where to stay even tho the website says reception is 24hours and when we rang the number on my booking and it connected to hotel Napoli and they were absolutely no help and just said they were closed and nothing they could do to help , absolutely no excuse you can’t leave guests who have paid stranded on the streets of Naples . I am also pregnant and exhausted after a day of travel , we booked 2weeks ago and paid in advance this is an absolutely disgraceful way to treat a paying guest absolutely no excuse NEVER EVER stay here I was terrified and had no idea what to do for the night. I will be expecting a full refund and at the very least an apology

BEWARE!!!! This hotel is in a very bad criminal area near the train station where are you are afraid to take out your bags even at night. There is NO parking and there are NO elevators at all. The outside under a scaffolding and the area are absolutely disgusting. They might’ve done good job inside, but just getting to those rooms is annoying like in a bad movie. I truly wonder how it even got a three star rating. 1-star at best. Avoid this place by all means. It’s the worst of the worst in Naples. You will be shocked. Plus these innkeepers are fraudsters. 15 minutes after my reservation I arrived at the hotel to be shocked. After I immediately canceled the room they said I can only cancel with the booking agent. The agent later referred to the hotel, who has to refund. Total runaround. In the meantime they resold the room in front of my eyes and obviously double-dipped. 5 emails later with no response I still don’t have my 60€ back. Worst scamsters you can imagine. Irresponsible and rude. They just gouge you and don’t deliver. Naples at its worst

We arrived late by train, so having a hotel very near the station was great. As with most areas near major railway stations, the area is not the best - loud, full of litter, feeling a bit unsafe. But in fact, we had no problems whatsoever. The reception staff was extremely friendly and helpful. The room was very clean snd comfortable. And the hotel is a short walk away from the historical centre of Napoli with lots of interesting restaurants and shops. We have been in Napoli several times now and it is what it is....and hasn't changed over the last few decades. So, be especially careful with your money.

We arrived in the evening and were greeted by the receptionist Roberta who was pleasant and very helpful. She was able to Gove us good advice about restaurants nearby and recommended a specific one Attanasio where the food was excellent.The breakfast was plentiful and varied. The location near the central station was excellent also.

Firstly, the hotel is lovely. The rooms modern and well equipped with everything you need, the beds are comfortable and the staff can not do enough for you. Breakfast is really nice, with lots of choice. The hotel is also really well located if you plan on visiting other areas of Naples as it is right next to the metro and main train station. However, the area is not for the faint hearted and certainly not ideal if you plan on staying local during your stay. The adjacent streets are full of immigrants sleeping rough and there is trash and dodgy dealings everywhere. It is also not an area to be wandering around after dark. When we first arrived we were shocked by what we saw, especially as within 1 hour of arrival 4 police cars rocked up and arrested a man right in front of the hotel. Immediately we contemplated leaving to find a new hotel in a different area, however thankfully when we mentioned our concerns to the hotel staff they reassured us that we wouldn’t have any problems, and showed us on a map some places to go and visit in better areas. For the 4 days of our stay we took the metro every morning to explore other areas and then returned in the evening to the hotel. We also discovered a nice restaurant right around the corner from the hotel called Gaetano Adamo where we ate every night so we didn’t have to wander too far. A few tips: - Be careful in the Garibaldi metro station and keep bags where you can see them. A man tried to pickpocket me on the escalator. - Try to avoid this metro station at night. - If you plan to go to Pompeii scavi, go to the Porta Nolana station nearby to take the circumvesuviana train. It’s the first station so you’ll get a seat. (Everyone generally gets on at Garibaldi and then have to stand for the 40 min journey) - To cross the road at any zebra crossings, you need to be brave and just start walking. The cars will not stop otherwise. Overall we really enjoyed our stay and will definitely return to the hotel in the future.

Very helpful man at reception when we arrived, room clean and comfortable, good selection at breakfast. Breakfast staff friendly and helpful, and other staff the same. Less than 5 minute walk to central train station.