那不勒斯萬豪居家酒店酒店

The good: Staff was great (front desk and management) - some of the best we experienced on our 2 weeks summer driving trip. The breakfast was average to above average. The bad: This property is apparently 24 years old and it really shows its age. That said, the exterior was fine, as was the lobby; however, rooms were the worst I have experienced at a Marriot in many years. I was Bonvoy Platinum, renting two rooms (luckily for only two nights) and supposedly had upgraded rooms; however, when opening the door to our room, was hit in the face with strong stale cigarette smell. Kids room didn't smell like cigarettes but had a different unpleasant smell. Some electrical outlets didn't work, shower valve was leaking badly, and whole room very old, worn and outdated. The hotel really put a bit of a damper on our stopover in Naples, especially as we had 14 other room nights at other Marriott properties across Florida that were a standard deviation better. I'll say again however, staff and management were some of the nicest and best we've come across, but they just can't compensate for a property that needs a FULL renovation down to the studs. For a quick stay it wasn't worth trying to change rooms and I'm sure they are all similar or worse, but they did give me a few Bonvoy points as a gesture. It also taught me to really read all available reviews before booking as I could have avoided all this if I had time to study the poor reviews.