I had reserved a queen with a pull out couch, the couch was disgusting, asked for a different room, gave us the same type of room, same disgusting pull out, only this time when I pulled it out, there were bottle caps and garbage. Given the cost that was paid, disappointed is really not the worst word I could use. The manager showed us a room with 2 queen beds and a couch and kitchenette. We agreed to this room, otherwise we did not have the funds to pay for another hotel.
翻譯