After booking and paying for the room on *******, when I checked in they added $12 to the room and $20 for parking so I had to pay an additional $32 that I was not expecting. I tried to cancel, feeling like I was being taken advantage of, and was told I couldn’t because I booked through *******. I unexpectedly had to spend the night as my husband ended up spending the night in a hospital nearby. The desk clerk was nice enough to give me a toothbrush, but was going to charge me $10 for a .99 nail clipper, then tried to drop the price to $5. No deal. I did not feel safe there. Initially I was given the keys to a room that was occupied. I opened the door and was startled by a man jumping out of bed. I ran back downstairs and the desk clerk didn’t see that as a problem. He eventually gave me keys to another room. I felt uneasy. Wondering if someone would get the keys to my room, but it was late and I was tired. At 2am I was awakened by loud voices in the hallway and doors slamming. It persisted and between 2 and 2:30 am I called the front desk four times before anyone answered. There was no chance of getting any sleep at that point. The next morning I explained the situation to the manager. I was greatly concerned for my safety. Inadvertently entering someone else’s room could have resulted in me being attacked or even shot. It was an egregious mistake and should have been addressed. All the manager told me was she was aware of the incident. No concern at all.
翻譯