If there was an option for zero stars I would select it because even one star is a stretch. Upon arrival the conditions of the exterior of the hotel were poor. The building clearly has not been maintained well and appeared to be falling apart and dirty. When we went to check out the room and it was also filthy with hair and eyelashes in the shower bloody snot on the pillows and one of the beds had been soiled with urine and not cleaned. The room smelt of mold and cigarettes. We brought this to the attention of the staff and were told they would have someone clean the room. We asked to move and were declined. After asking twice for them to clean two women arrived walked in and left without doing anything, it actually smelled worse after they left. We immediately asked for a refund and were told no that they would just cancel our reservation and keep our money. Wish we would have done our research prior. 10 out of 10 do not recommend!! BEWARE!!!
翻譯