Honestly one of the best hotel experiences I’ve ever had. The highlight has to be the staff - all of them (literally all) were so kind, and sincerely smiley and friendly and welcoming. They went above and beyond for us in all ways, anticipated all requests discreetly and without fuss, and made us feel like the only guests there. They managed that almost impossible task: to marry 5* professionalism with a sincere personal touch. One feels they really care deeply about their work. The hotel is spotlessly clean, gorgeous facilities and beautiful grounds, and the rooms are spacious and light - the highlight being the indescribably comfortable beds. The hotel feels like an oasis of peace, and the staff makes it feel like staying with family! Mr Ko Phone and Mr Thura in particular were exceptionally kind and helpful, as was the head chef Mr Phyo. But I would wish to list all staff by name - all of them were outstanding, and I will remember them and their service for years to come. Finally, the acoustic duo on Friday nights was really special - Ms Josephine and Mr Oliver are so talented and sincere. We stayed here for a month between July and August 2023, and cannot wait to come back.
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