I have to say Best Western Hotels used to be my ”go-to” Hotel - everywhere. But now that I travel with two dogs I have learned that Pet Friendly does NOT mean I'm staying at a quality hotel. Over the past two years, almost without exception, Pet Friendly means the crappiest room available. We stayed one night in Nephi & it was the worst, sleepless night I've ever had. The hotel was not full, especially not when we arrived. After a day of traveling, we were ready for some rest. Unfortunately the opposite happened. About 10:30pm, something startled my dogs & they wouldn't settle back down. They finally did, but they woke up again at midnight. Got them settled again & at 3:30am someone got to the room directly above us & until a little after 4am we heard ”stomp, stomp, stomp up the stairs, stomp across the floor, toilet flush, shower on, shower off, stomp to bed, TV on. It was a relief when the heater came on every few minutes to drown out the noise. Now for the positives: office staff was kind & fixed the problem we had with the TV (Thank you Rene), the TV has a TON of channels, NO carpet in the pet friendly room. I know Best Western used to be a mid range hotel where you could get a comfortable, clean room but sadly that no longer seems to be the case.
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