Verified traveler
2022年8月14日
The hotel was very accommodating. Our room was not ready when we arrived so we were given a complimentary upgrade suite. The management and staff were very attentive and very nice. The property overall is very clean. Our room was clean. If i had to complain about anything, we stayed 2 nights and or room was not serviced after the first night even after we notified the front desk. No big deal tho, we asked for a fresh set of towels and we were given a fresh set. Also, the pool water was freezing. I mean you don't want the pool to be too warm but when it's this cold i don't see how it's enjoyable. The hot tub was out of service so maybe the pool heater was too?? I don't know... We had a quick dip in the pool with the kids and that was that. I wish the pool was more enjoyable.
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