In actuality I never stayed at this hotel we arrived in Delhi and they were on COVID lockdown and we could not reach the hotel. They said they would refund my money, but it has been a week and ******* has tried to contact them and they are not responding. So therefore my poor rating. No one from the hotel contacted me or ******* to say we could not come. I arrived in Delhi and paid a taxi to take me there, only to have to turn around and go back to the airport. Both ******* and the hotel are unhelpful in this issue and have done nothing to resolve it.
翻譯