The property is filthy. Our room was given to us without cleaning. While waiting for a substantial amount of time for it to be serviced, we heard and saw numerous other customers complaining with issues. The bathroom to the lobby was unavailable, internet was down indefinitely, room without heat, our room -once available- would have been perfectly adequate had we not had the lobby experience. The TV, however, did not work.
Safety was a big concern of mine. I personally did not feel safe there. The main desk kept referring to our room number loudly. As a woman traveling alone with a young daughter, I did not care for that particularly in front of multiple groups of men.
The woman at the front desk was calm and spoke nicely to patrons but her standard answer to literally everyone who approached her with a problem was that it wasn’t in her control or she couldn’t do anything.
翻譯