新奧爾良麗思卡爾頓酒店

Fantastic

We absolutely loved our visit to the new orleans Ritz. It's centrally located so you can get to the CBD, FQ or uptown easily. The staff was wonderful, especially the door man Sean! He was a delight to see everyday. We had a delicious breakfast on Thanksgiving day. The bar is also very nice and comfortable. There are so many great restaurants nearby. The ruby slipper is less than a block away and has a delicious breakfast. We will be back to stay in the 2 king bedroom again!!

Rooms were so clean and nice. Love the turndown service. Food was phenomenal; staff is beyond helpful and accommodating. They were decorating for Christmas so need to go back to see the design. 5-star stay!

Everything about this hotel was amazing from the staff to the food to our suite. Bonus was the christmas decorations were starting to be put up for the holidays.

The location is great. The housekeeping needs a lot of training (entering room without knocking, communication with a guest is non existent, toilet had "dirt" behind the bowl...) the check out expereince was bad (waited for more than 15 min, was not asked if we enjoyed our stay or if have any complaints). On the other hand, check in experience was great. This is the worst Ritz Carlton we stayed at because of the service we received. Definitly felt the lack of training, and we won't be staying here again.