紐約Chrome Hearts附近酒店

This is my third review of The Carlyle over the years (across probably 25 stays), and, sadly, the first one where I didn't feel I could give the hotel five stars. Although this is specifically about a stay in November 2022, it relates more generally to the renovated rooms at The Carlyle -- and here, the 11/22 stay was our third in a renovated room. Two were in Superior Suites, and one was in a Rosewood Suite. First, the good: The service continues to terrific, and greetings from the staff are genuine and caring. Across the board, when I raised an issue, someone tried to make things better. Housekeeping did not miss a beat. The bedding and linens are top notch. I found the beds in all three rooms terrific. And, the renovations fixed what had been a tendency for the HVAC to be spotty, depending on the room. The renovated systems worked flawlessly. And, the rooms are quiet -- no street noise or noise from adjoining rooms. In the Superior Suites, the bathrooms are small. In one of the two we stayed in, we had a half bath, which made things a bit better. But, if you want a big bathroom, then look elsewhere. I find the baths adequate, and the showers delightful (as they have been across 30 years). Now, the not so good: The lighting the renovated rooms is atrocious. In the living rooms of all three suites, there wasn't enough light to read in the evening, other than in the one chair that they equipped with a reading light. The desk lamp -- while stylish -- gives off about the equivalent of a 40 watt light bulb. Who does that? There are wall mounted sconces -- with the equivalent of 15 watt bulbs in them. One room had a ceiling unit that had 3 bulbs with the equivalent of 40 watt bulbs. Why? The traditional Carlyle had great lighting -- three way bulbs with up to 150 watts in total in each of 3 or 4 lamps in the room. In this version, I feel depressed in the rooms in the evening. And then there's the bedroom. While there are lamps on the end tables next to the bed, they are on one switch. Either both are on, or neither. Why? Why not have them separately switched? There's a spot-like reading light on each side of the bed -- but that's a poor substitute from the warmth of the bedside table light. Why would anyone design a hotel room this way? I suppose if all one does in a hotel room is look at one's phone or computer, or watch TV, the lighting will suffice. But if you want to read? Forget it. And then you get to storage. In each of the three suites there was no storage at all for your things (I've seen reviews that show some rooms having dressers). Each of the living room and bedroom had shelving, but the room designers filled the shelves with design stuff that serves no purpose, leaving those unavailable to the guest. Even the closets lack usable shelving, other than a high shelf above the hanging clothes. The old Carlyle rooms had vast amounts of storage space in large dressers. It's almost as if the room design

2013年的時候我們有住過這家酒店，在體驗過紐約其它幾家酒店後，這家酒店給我們留下了深刻的印象。這是我們5年之後再次光顧，酒店沒有讓我們失望。就紐約的標準來説，酒店房間很大，而且佈置地非常的好。讓人高興的是，廚房裡還有非常好的咖啡機（有很多咖啡可以供應）、微波爐、可以製冰的迷你冰箱、器皿和非常漂亮的玻璃杯。週一到週五酒店都會送來免費的紐約時報，這對我們很有用。女傭服務讓房間能夠一直保持一塵不染。wifi信號很好，大廳還有一台便攜式電腦可以使用。餐廳裏會免費供應歐式早餐。衹能把我上次寫過得重複一遍了，如果我下來再來紐約，還會再入住這裏的，我也會把這家酒店推薦給我的朋友們的。

房間超級乾淨，但不幸的是聲音非常大。窗戶不隔熱且漏水，房間門也是如此。從其他房間經過的人或淋浴/電視的聲音就像在房間裡一樣大聲。由於噪音，我們連續7個晚上都無法入睡。 工作人員似乎不感興趣。廁所不能用，經過多次要求才12小時內修好。 儘管如此，這家酒店非常乾淨和現代。乍一看，這個位置/區域似乎很危險，但我們從未感到不安全。由於價格和噪音，我們不會再次預訂。步行約9分鐘即可到達地鐵站。 F 線可帶您快速輕鬆地前往市中心，無需換乘火車。

我度過了1晚愉快的住宿,前台非常愉快,馬上讓我們入駐。電梯直接到你的樓層,很好。房間很乾淨,裝飾也不錯,房間很小,但我不介意。牀很舒服,枕頭軟軟的很多,很喜歡淋浴的洗髮水產品,廁所和淋浴間被一個沒有去天花板的推拉門隔開。你肯定能聽到有人在使用廁所。淋浴有一個彩色玻璃,但身體的絲絨可以確定。我和丈夫在一起,所以我不介意這個隱私問題,但我寧願用一個有天花板的全門的浴室。爲了增加隱私。一個女孩不得不把她的私人浴室的事情留給她的傢伙的想象力。總而言之,這是一個不錯的住宿...步行距離到一切。退房很容易,工作人員非常好。肯定會留在那裏。

抵達后一切順利。我們已經預訂了2張； 1晚3晚，最後預訂1晚，因此我們可以使用溫德姆獎賞計劃。接待處的布萊斯說，整個時間都呆在同一個房間裏沒有問題。昨晚下午5點左右，布萊斯打電話給我們，說我們必須將房間搬到另一個房間，有點生氣，我們收拾東西搬走了。到達新房間后，我們看到它衹有一張床-我們是3位成人，我當然沒有和父母共用一張床！我們在接待處給布萊斯打電話，衹是讓他說他“不知道我們有3個人”-他檢查了我們！當我們要求另一個房間時，他接著說：“沒有一個房間，他無法移動我們”，因為那是經理告訴他的。我們要求與“不可用”並過夜的經理交談。我問布萊斯我該在哪裡睡覺，他不敢說“我們可以給你一張摺疊床，但要額外收費”。就像地獄一樣，我們要再付一張床！我們已經預訂了一間可容納2張床的房間，可睡3位成人！ （我們有確認這一點的確認）。再次被問到我要在哪裡睡覺時，布萊斯說：“他不在乎這不是他的問題”。最後，他免費給我們提供了可摺疊床，這當然不適合房間，因為房間很小（它在紐約如此預期），所以我把我們放在床邊的床墊上（附照片）。我們從未有過如此糟糕的服務！ ！溫德姆（Wyndham）一直都有如此出色的酒店和員工，他們的水準很高，而且還不符合要求。老實說，我什至不推薦這家酒店給任何人。除了frm，就是這樣的位置。

酒店位置很好，入住時給了高樓層，晚上看夜景很美，能看到羅斯福島。衹是入住後除了已知的税費，還多收取了30幾美元的度假費，雖然包含了酒店裡的消費費用，但是有強制消費並且價格虛高的感覺（而這筆消費並未在預訂酒店時有任何提示説明）。

在2個房間住了4晚,都有兩個雙人牀。我和我的大兒子在一個房間裏,我的 MIL 和另一個房間的小兒子。房間很乾淨,工作人員非常樂於助人和友好,位置很好離時代廣場很近。我們從未去過紐約,過得很愉快。我們一定會再呆在這裏!其他評論者抱怨額外的費用和退款的問題這是因爲他們通過第三方網站(如此網站)預訂,沒有閱讀精美的印刷品。《紐約公約》的所有住宿都有大量的額外稅收和收費,無論您住哪家酒店,它們都是一樣的。不同的是,一些酒店公佈了每日收費,包括對這些收費的估計,有些則不然。此外,當使用第三方網站(如此網站)與通過酒店網站預訂時,協議可能會有所不同。此外,它是紐約所有住宿都很小且緊湊。另外,你在那裏可以看到城市,而不是整天呆在酒店房間裏。最後,酒店沒有宣傳歐式早餐,爲什麼他們出門的時候會有很多可以買得起的地方去吃東西呢?

My family of five (two teens and a pre-teen) came to Manhattan for Spring Break. Finding relatively spacious accommodations for five people was a bit of a challenge, but came across The Gardens and booked it without difficulties a few months before this week. The Gardens is to the east of Central Park in Lennox Hill. We really liked the location, which was away from the craziness of the Theatre District, and was a convenient half a block away from the Lexington/63rd subway station. Central Park was also very easy to access. The hotel staff were very friendly and helpful. We had a room up on the sixth floor with two queen beds and a sofa-style pullout for our fifth person. The room was quite spacious, and had a kitchenette - very handy for buying some snacks from the Morton Williams supermarket across the street from the subway access. The room was clean but could use a bit of freshening. The blackout blinds were fantastic for keeping our room dark, and our family kept on an MST schedule for our holiday. The limiting factor for a group our size was the bathroom, which was very small. The hotel was nice and quiet for how busy it seemed to be. Overall a nice stay, The Gardens was a great base of operations for giving our kids a NYC experience.

酒店位置就在時代廣場，觀看百老匯劇場的絕佳酒店選擇。酒店離地鐵站約300米，交通很方便。 因為是新裝修，酒店光線好，房間大（我訂的是豪華雙床房）。 大堂有星巴克。最喜歡的是酒店健身房，大落地玻璃窗可以在跑步時看時代廣場的街景。 在攜程訂這個房型比在官網便宜，性價比很高！ 美國酒店服務相對高冷，因此不要有高的期待（在此特別表揚國內五星級酒店的服務。沒對比就沒傷害） 最好自要帶牙具，浴帽，拖鞋（酒店不直接提供，需要入住後打電話前台送）。房間也沒有熱水壺但可以打電話到前台送。

Location is the best, just across from the port authority terminal. Very near to Times Square. The room is a bit small, but that's Manhattan standard. The cleanliness is just superb.