泰姬皮埃爾酒店(The Pierre, A Taj Hotel, New York)

魔法 ！ 優質的服務，真正的紐約風格的豐盛早餐

Our stay was fine, but for an expensive five star hotel it was extremely disappointing. The welcome was more as one would find at a Red Roof Inn than a five star hotel on Central Park. There was no one in the lobby upon our arrival and when someone came out, they told us we would need to wait for a manager's approval because we arrived after 9pm. Additionally, our room wasn't ready so we has to wait about 15 minutes. When we headed to our room, about five bellmen and hotel operators fought with us and took our bags against our will. The room was very small and you couldn't sit properly on the toilet because the vanity is in the way. The bed is terribly soft, making for terrible sleep, and the temperature of the room would oscillate between too hot and too cold. When we left, the hotel tried to add charges to our bill and only relented when we objected. Also, upon leaving, we found out there was car service and other amenities that were not explained to us.

at check in we had some snags, which I posted in a previous review.However the management went behond and took care of it.Thank you to Ann in management who took care from her.We recieved a letter from the management to apologize for the mishaps.We travel a lot and like 5 star hotels and expect that service!! The only improvement could be the doorman they are mostly on their cell phones instead of helping with the doors I have a bad knee and sometimes it is hard when I have shopping bags to work the heavy doors.Otherwise my stay was great and I definitely will stay at the Pierre when in town again

Fantastich hotel. Echte ouderwetse service: liftbedienden, portiers, alles zeer klantgericht. Hotel licht op een fantastische locatie, direct aan Central Park op 5th Avenue. Super!!!

Muy atentos sobre todo Victor mesero del restaurante the perrine , muy atento un excelente servicio

cet hôtel est une institution, le charme de l'ancien, des chambres très confortables avec une vue à couper le souffle.

電梯門上沒有燈，所以看不到它是否在移動。 沒有代客泊車服務，從停車場必須步行幾個街區。 晚上，比如午夜過後，郵件入口處沒有人，那裡很黑 需要噴漆的地方 我的房間俯瞰著垃圾和建築工地 我相信我應該享受房間折扣

Beautiful, well maintained hotel in great location - overlooking Central Park with walkable access to world-class dining and shopping (steps from 5th ave). Hotel restaurant was great and hotel staff couldn’t be more friendly & accommodating