雅樂軒曼哈頓市區酒店 - 金融區(Aloft Manhattan Downtown - Financial District)

服務好，乾淨，安全，有飲用水。離各個地方都很近，離時代廣場很近，可以步行。小瓶香皂，洗髮水，一定要自己帶。

Holiday was a 18 th bday gift for my son . Room 706 for 1 night The hotel had put up bday balloons and banners and was a nice surprise . The hotel is in a great position downtown Manhattan really close to the underground stations and close to 9/11 memorials. The street Hotel is on is in a bit of unloved area with empty buildings surrounding it - could do with some TLC Lobby areas and room are nice and had great amenities but looking tired and dated and lots of areas could be freshened up Inside Lifts are covered in a fabric which as we are just getting over covid seemed strange as unsure why required and certainly wouldn’t be easy to be cleaned Also in the room the sink tap was very crooked and the en-suite door was loose and needs proper fixing. Strange how the kettle is in the bathroom !! Feel like the sink should be in the bathroom and the kettle outside the bathroom Bathroom door is a sliding mechanism and worked although broken and hinges loose TV was good and wifi excellent Lobby amenities of free hot drinks was a welcomed after a long journey . Guest Toilet on c floor was very unloved and needs refitting as worn and dated Staff are helpful , stored our cases with ease , checking in and out easy Thanks for a great short stay

這是一家不錯的不錯的酒店，但我給了 3 個開始，因為它很臟。他們需要做得更好。我們房間裏也沒有洗手液，所以我們通知了前台，那個人説“對不起，我們用完了”。

工作人員的服務很糟糕而且非常粗魯。房間不如圖片中看到的那麼好。非常小的房間。

這個地方前面有一個建築，無法讓您確定地找到酒店的入口……房間裡沒有微波爐或冰塊，即使您付費購買便餐或小吃，它們也沒有品種。早上走廊很吵，房間很小。

他們正處於改造之中，他們所在的街道也在進行改造。直到您辦理入住手續後才會提及這一點。在改造之前，他們的設施很少。這應該在飯店資訊中註明。

Pues muy mal porque llegue del aeropuerto directo al hotel y para mi sorpresa estaba cerrado porque hubo un incidente en un edificio aledaño, pero a mi no me avisaron nada. Y estaba allí en la calle y lloviendo sin lograr comunicarme porque ni siquiera tomaron la previsión de habilitar un número para atender a los huéspedes que llegaban que fue mi caso. Por suerte expedía fueron muy amables y lograron reubicar me pero por parte del hotel nada de nada. Muy mal

El lugar es excelente y es bien ubicado; sin embargo mi disgusto viene que ellos me piden mi tarjeta de crédito para hacer un deposito por 771 dólares americanos, por la estadía, luego cuando hago el check out y pasan los días para reembolsar mi dinero , me llega un cargo que cobraron todas las noches de la estadía, cuando yo pague mi reservación completa por hoteles.com, llevo tres semana reclamando y nadie asiste mi reclamos. The place is excellent and well located; However, my displeasure comes from the fact that they ask my credit card to make a deposit of 771 American dollars, for the stay, then when I check out and the days go by to refund my money, I get a charge that they collected every night of stay, when I paid all my reservation through **********, I have been claiming for three weeks and nobody attends my claims. @alofthotel

不要在這裡預訂。健身房和酒吧都關門了，位於一條黑暗的小巷裡，維護得不好。