洛厄爾酒店

您好，我們預訂這家酒店是為了在紐約遊輪出發前享受三天紐約之旅。酒店位置確實不錯，這一點無可挑剔。但遺憾的是，其他方面都糟糕透了。首先，食物難以下嚥；我們選擇了客房送餐服務。早餐簡直糟透了。我這輩子都沒喝過這麼難喝的咖啡，儘管那杯拿鐵瑪奇朵的價格比一般咖啡貴了將近17美元。羊角麵包全都壓扁了，還有三片烤焦的吐司。此外，飯店也不斷試圖多收我們的錢。我在旅行前已經問過房間的價格，但他們竟然還試圖（而且成功地）向我們收取每天200美元的小陽台費。之後，我們想預訂12分鐘的遊輪接送服務。我打電話詢問價格，被告知是395美元，這已經很高了，但最後他們竟然收了我們693美元。我絕對不會向任何人推薦這家酒店。此外，他們竟然把幾個小購物袋當作超大行李額外收費。我會附上發票副本，以便大家自行決定是否願意入住這樣的飯店。

The rooms are excellently maintained and spacious compared to other NYC small hotels. The staff are uniformly pleasant , professional and competent. The bar, restaurant and breakfast service are all superb. Particularly pleasant is the library room for tea, cocktails or conversation.

The Lowell is lovely but not in winter. The whole hotel was underheated and many complained. Their resturant Majorelle is to be strictly avoided. The food is good but not outstanding and exorbitantly priced. $900 for two including four glasses of ordinary wine and tip. I saw a woman hand the maitre d' some money (in an obvious way) and was shown to an excellent table in the center of the restaurant. We did not bribe the maitre d' and were given a bad table in a corner. I asked for a similar table the woman was given and was told "no." Literally. The hotel's small bar "Jacques" is delightful and recommended. You can order food there. At $1400 per night you're better off not staying at the Lowell.

洛威爾酒店是一家精緻小巧的酒店，擁有您所需的一切奢華設施。健身房設備齊全。客房舒適迷人。我們很喜歡飯店提供的香皂、洗髮精和潤膚露。浴室裡還有蓬鬆柔軟的大毛巾。床也很舒服。我們很喜歡房間裡的壁爐，雖然我們一次也沒用過（下次一定試試看！）。但真正讓這家酒店與眾不同的是酒店員工。從門童、前台、早餐服務員到客房服務人員，每個人都熱情周到、親切友善。我們尤其喜歡酒吧和休息室——那是放鬆身心的絕佳場所。這裡真的讓我們感覺像家一樣溫馨舒適。

The Lowell hotel is located in the best and safest neighborhood in Manhattan on East 63rd Street next to best boutiques from Hermes to Burberry to Aston Martin. The very best restaurants and coffee shops 1-2 blocks away Majorelle, Daniel, Bar Boulud, Match 65, East Pole

這家酒店非常美麗且溫馨，位於我們最喜歡的紐約地區。服務很周到。房間很漂亮，古典風格，相當寬敞，但價格有點太高了，因為附近有一個重要的國際活動，所以我們住的是繁榮時期。我們預訂的房型可以看到另一棟建築屋頂的可怕景色。我們更喜歡較低層的房間（唯一可用的選擇），顯然他們打了差價，為我們保留了特價，以彌補我們的“不熱情”。早餐非常好

This hotel is stellar….in every possible or imaginable way. From the moment you enter, to the friendly staff who remember to address you by name, to the suite decor (oh the books!), mini kitchen filled with every possible item you’d want including by not limited to fresh lemons and limes. The bath was sublime & spacious, and the bedding so soft and cozy. I’m hooked. Hotels on The Upper East Side take note! The Lowell is my forever home away from home!

My wife and I have stayed at many fine hotels in Manhattan over the years, but the Lowell may just be the best of them all! This was our first stay there and everything was perfect...and I mean everything. Every staff member we encountered was professional, courteous and very attentive to our needs. The hotel is well located and in tip top shape! We will return and highly recommend a stay at the Lowell!