We arrived very late/early in the morning (~2 a.m.) and the front desk staff was very patient and gracious re: my lack of organization while checking in. I called ahead and asked multiple questions (incl. our late check in, baggage storage, etc) and Alexander was super kind and helpful; both on the phone and in person. One of the rare companies in which I called and was able to speak on the phone to an actual person, immediately. I really appreciated the security of the hotel. The bed was super comfortable and the room was amazingly clean.
翻譯