紐約德雷珀酒店-希爾頓精選

When we first checked in, The location of the hotel was awesome, and the room was actually very nice. That was until I got back to my hotel room after a night out with friends, and my room was FLOODED, and my clothes/luggage was drenched with toilet water because there was a toilet leak. I immediately called the front desk, and the maintenance guy came in at 4:30AM, to clean up the water. We asked if we could switch rooms because some of the water got on our bed, he said he'd ask management and we never heard anything back. We decided to shrug it off because we were so tired with jetlag and basically being half awake. We had to put all of our wet clothes in one luggage and all our dry clothes in another. We asked the front desk if we could get any compensation or a partial refund and they said the best they can do is hold our luggages and give us an xtra 45 minutes for late checkout.