I started calling this hotel 1st thing this morning (Friday 2nd), man answered the phone, he couldn't understand ANYTHING I was asking him, he rudely told me "we're sold out tonight.....you can go somewhere else...(not once BUT several times...", I asked for his name he told me Greg, to come to find out that's the managers name who is never there, in "meetings"ALL DAY! Per his staff. Then this rude man blatantly hangs up on me!!!! Can't get a callback from manager just to discuss the unprofessional of his staff! So it speaks volumes if manager doesn't care how his staff speaks to potential customers then clearly he doesn't care at all. This all started with an email from hotel @ 245AM. NOW OVER 12 HOURS later, NOTHING! So disappointing & disgusted with this whole day nightmare! FYI Choice privilege Elite members can ALWAYS get an early check in despite what female clerk is saying.
翻譯