「The hotel is very new, with excellent facilities. Everything is clean and well maintained. It’s about a 30-minute drive from the city center, and there are supermarkets, restaurants, and cafés nearby, which makes daily life very convenient.
Although the room is small, it is more than sufficient for a solo traveler.
What impressed me the most was the hotel staff. Every single person was warm, professional, and dedicated. In particular, a gentleman named Miguel stood out — he always has a bright, sunny smile and is incredibly warm, friendly, kind, and eager to help. There is also a gentleman named Alex, who was extremely patient and friendly. There were several other staff members as well, whose names I unfortunately didn’t remember.
The staff at this hotel made me feel a deep sense of warmth toward the city of Madrid itself. I stayed here for five days and felt very relaxed and comfortable throughout my stay. I would definitely choose this hotel again the next time I return to Madrid.」