紐比橋酒店(Newby Bridge Hotel)

Noise from passing traffic, room smelt musky as we were in jasmine cottage & complementary dressing gowns & slippers would of been nice for when you visit the swimming pool & we couldnt open our window on one side of the room as a smokers ash tray was outside the window, food & staff we couldnt fault. Had a nice relaxing 2 day stay & would recommend it to my family & friends.

Not quite what I was expecting considering the reviews I’d seen. Slightly dated and the leisure facility needs a revamp. Noises from the bar and stairwell through the night and early morning. Lights on outside the window coming through the curtains. Creeking bed and certainly not a silent night mattress. Cleaning in the bathroom needs attention. Staff were friendly and attentive.

Second visit to Newby. Swimming pool cold and needs updating, bed too hard for us and we had a disturbed night due to hearing washing machines and tumble dryers. Food Ok. They have pods since last visit, maybe money could have been better spent updating current rooms and definitely leisure area. The raised grill stuck with old hazard tape in pool area trip hazard, in our opinion needs a make over.

Lovely hotel , with really freindly staff , room was clean and the bed was comfy. Complimentary tea tray was well stocked , plebty of fluffy towels and Complimentary toiletries. The food is of an excellent standard , highly recommend the roast dinner, and the roulade. Breakfast was great quality, plentiful with excellent choice, something for everyone.

I stayed 2 nights in the Newby Bridge Hotel, and decided to go for a meal last night in your pub eating area. The guy who actually served me at the bar was the same one who said "sit where you want" it was 6:30pm.. I decided on what I wanted to eat and was told I had to pay for it at the bar.. fair enough.. The homemade pie and chips arrived, it was nice, and I'd paid for 2 pints but said I'd have my 2nd after I've drunk my first, as it was warm.. After I'd finished my lunch and 1st drink one of the waitresses took my glass and I asked if I'd have to go to the bar or can my 2nd drink be served at the table. She went off to bring my pint.. As soon as she'd brought it she, with her next sentence, said, oh.. this table is booked for 7pm, there was no sign at the table saying this, you need to move, did you book? .. I told her the man said sit anywhere it ok, even though I'd only sat down at 6:38pm.. She sensed I wasn't happy and said I could sit nearer the bar.. "oh its OK, I'll take it to my room, and go somewhere else tomorrow, So I took my pint to my room.. I was not happy in the slightest.. Am I being unreasonable here? 22 minutes to eat my lunch and drink my 2 pints? Then get thrown out in front of the other customers?? The room (5) had no AC, and no fan, which made sleeping, on a hot night, difficult. I'm in the area until March 2023 and try to move around the area, but would not stay here again.

Evening meals are rather heavy and oily. Need more lighter food. Will appreciate to have more fish dish.

Hotel clean, but very dated. The room that we stayed in, the bed was lumpy and uncomfortable. Not wheelchair friendly, only one disabled room. No lift with some rooms having 2 flights of stairs to go up. Our room had steps going down to it. A ramp was provided for the first steps, but there was still a step to go down. Corridors narrow making access with a wheelchair difficult. However, on a positive note the staff were helpful and friendly, and did their best under the limitations.

Lovely hotel in a convenient position. Staff were helpful. Food was excellent. Room was spacious and clean. The only problem was that the radiators made a lot of noise just after we arrived. A member of staff tried twice to remedy this before arranging a mov We would use this hotel again.e to another room.

Booked by mistake on ******* app on the same night as planned stay approx. 19:00hrs, we were trying to book the Swan. Contacted ******* minutes after mistaken booking, hotel would not respond, left a request with *******, hotel refuse to provide refund, did not stay in hotel. We stayed in the Swan. Receptionist staff at the Swan used to work at Newby Bridge Hotel and said the cleanliness and overall hygiene was awful, never want to stay here. Disappointed they would not provide refund on this occasion and circumstances.