Trip to Newcastle
Well to start, I have mobility problems i have had 1 knee replaced and waiting on the other 1 and my hip getting replaced so when we were told our room was on the 2nd floor and the lift was broken didnt help.
We asked to be moved to another room which was on ground floor which they did. The rooms are not that clean, carpets were dirty looked like they hadnt been cleaned in a while. Round the bathroom floor was all grime, radiators are very old and yellow curtains dirty and window sills dirty, see pics. Dining room isnt the tidyest could deffo do with a lick of paint.
Breakfast, plates were cold, tea was freezing buffet breakfast cold and nit very nice at all. I was so disappointed as this was a gift i had bought for myself and my daughter for Christmas.
A bit of mother & daughter time and it was a total let down. We would not recommend this hotel at all.
翻譯