I had a very good nights sleep through a very comfortable bed, however, the rest of the stay was poor. On night 1, my partner and I popped down to the restaurant expecting to have dinner. I was informed there would be an hour wait which I was fine about - an hour later the time had an extra 45 minutes added to it. We were offered free drinks and a refund which we took, however, my complaint is with the company for a complete understaffing. We also asked for the room to be cleaned as we went out on day two. This did not happen, even with a sign on the outside of the door handle. I had to request new towels and bedding from the reception - the staff were prompt in bringing these up. I wouldn’t recommend or stay at this hotel again.
翻譯