It is not the hotel thats the problem but the hotel owner/ manager. Not only was he blunt but his customer service is appalling. His staff was coping very well but he had to interfere under mining them as well as us ,as guests I am a 62 year old married man and being told that now hes got our money he can order us out, i dont think is the correct attitude to have dealing with his guests and this was before we even got our room keys. If it wasnt for customers as myself his business wouldn't survive and after the covid epidemic , you would think he would take more appreciation than putting people off to stay at his hotel I have travelled the world and never done a review before but i couldn't let future guests be dealt with in such a disrespectful manner as this hotelier treated me
Best Western Pontypool Metro Hotel 坐落在龐蒂浦,提供免費 Wi-Fi 和免費私人停車場。 距龐蒂浦和 New Inn 火車站衹需很短的車程,距昆布蘭火車站 3 英里。客房配備可收看 Freeview 頻道的電視、茶和咖啡器具。 私人浴室配有免費洗浴用品和電吹風。龐蒂浦鎮中心擁有各式餐廳、商店和酒吧。Best Western Pontypool Metro Hotel 與紐波特市中心僅相距 9 英里。希望您過得愉快! 2016 年 12 月 25、26 日或 2017 年 1 月, 不提供客房清潔服務 1, 2017. 接待處提供額外洗浴用品、毛巾和客房消耗物品。