美景莊園酒店(Bellevue Manor)

We enjoyed our stay as it was conveniently located to restaurants, shopping, etc. It was very clean and comfortable. The breakfast was very delicious, and the staff was very friendly.

Our check in was excellent. Our Host walked us to our room. The mini split unit was not working properly so he quickly moved us to another room. Much appreciated. Extremely respectful and nice as he helped us to our new room. Breakfast was excellent. The highlight of our stay was visiting with the manager that served us breakfast. She was so delightful and pleasant. Great time!!!

Dingy, unkept, mildew odor room was in the basement and was essentially part of the dining room that served breakfasts to the guests. So early morning activity outside our bedroom door as well as 20 guests talking and eating each morning. First day as I checked-in and I immediately called to ask about changing rooms. I was told they were sold out for the night, but several rooms were available for the next night and to simply call in the morning and they could change. When I called the next day I was told sorry but although there were open rooms, they booked them already. AWFUL ROOM, AWFUL NON-CUSTOMER SERVICE, AWFUL EXPERIENCE.

The property was comfortable and clean. Parking was convenient, and the area around the hotel is walkable and safe. We would definitely stay here again on a future trip to Newport.

I’ve stayed in many hotels around the world, and have never quite had an experience like this one. The check-in was very strange and the person assisting us eventually got us to our room… upon opening the door for us and letting me INTO THE ROOM we all realized someone else was clearly already staying in there, and thank goodness they weren’t there to be walked in on. After that he scrambled very awkwardly and left us in the hallway and ran back to a different building to check keys. The safety was absolutely nonexistent and we felt super uncomfortable with the situation. Then he returned, very awkward and scrambling stating that he had a new room for us that he “didn’t think anyone would be in”. He first looked through the window to the room and then muttered that he was pretty sure no one was in there, before opening the door for us. No one was in there but the room itself wasn’t what we paid for but the whole exchange was so uncomfortable, and Newport mostly sold out, we just dropped our bags in. The room was absolutely gross. They didn’t clean out the fridge and the shower had only one door and the towels and bed sheets all seemed unclean. Without much of a choice we stayed the night but left early in the morning. The check-in, disregard for safety, awkward customer service, and cleanliness were over the top. Wouldn’t recommend this hotel to anyone.

The staff was very helpful and the room was mostly comfortable. Unfortunately the towels and pillows were very poor quality, the tub didn't drain, and there was a water leak from the ceiling. The location is very convenient and quiet.

Would have been nice to have a staff member at location to oversee small things like breakfast and water in the lobby Keurig. Otherwise everyone was pleasant and helpful when contacted.

Had difficulty checking in. Room very small and poorly lit. One staff member (young man) very helpful,

Breakfast was just so so.. Asked 3 separate days to have our hand soap and shower gel refilled because it was empty, and it never happened.