河灣葡萄園酒店(Riverbend Inn & Vineyard)

Grounds were beautiful. However the customer service was not great (waited and waited and waited for response at reception and the restaurant). Musty smell - probably die to the age of the property so expected. Had a three night stay. Left a day early because if the *lack* of service. Stayed here for business travel - from the Niagara area so I was looking forward to the stay. Disappointed.

非常漂亮的地方，它有潛力成為一家很棒的酒店，但應該更多地關注細節，客廳中間的白色大冰箱不太可愛，80年代的浴室需要翻新...

非常有魅力，有歷史感的旅館。照顧得很好，我很滿意。

A conseillé fortement pour une visite à Niagara-on-the-Lake

The staff were extremely friendly and helpful. We were greeted by a roaring fire in our room upon arrival. The property was spectacular.

Spent the weekend with my wife to celebrate our anniversary e everything was perfect. The property is gorgeous, room cozy and super comfortable and the staff is super nice and helpful. Rachel contacted us when I made the reservation and presented many options of things to do and see and set up reservations for dinner and wine tasting. All I can say is a huge thank you and we will definitely come back.

From the glass of sparkling at checkin to the beautiful old building. We enjoyed everything about the Riverbend Inn

Beautiful hotel facing vineyards. We were upgraded to a Superior room for no charge which was great. Room was large and comfortable with views out over one of the vineyards. We had a drink at the bar in the evening and breakfast on the day that we checked-out. Food and service are excellent. Only issue that we had was charging my EV. Previously I was told to park next to a 110V outlet and plug-in there. The outlet was not working, but the other outlet was working but occupied by another EV which was charging. I reported this to the Receptionist who told me that people were using these power outlets without asking, and that the breaker had tripped. She did not have the authority to reset the breaker. Really for a luxury hotel charging $300 per night, they should have Level 2 Wall Connectors specifically for charging EV's. Many other hotels in NOTL have these. This is really putting me off staying at this hotel in future. The Receptionist at check-out said that they had had the comment about no facility to charge EV's many times before and that they are considering it. I mentioned that a Tesla Universal Wall Connector will charge all Tesla cars as well as other EV's using the J1772 connector. This is what we have in our garage and they charge to 11.5kW power. This is what they need and I would expect them to have 2-3 of these installed.