北灣萬楓套房酒店

We were in North Bay for a medical appointment and the hotel was very close to the hospital. It was a very hot day and the ac was on in the room so we appreciated that. The room was clean. It had a bit of black along the silicone in the shower but not too bad. The room also smelled like **** but overall it was a very nice stay.

Firstly, they should never advertise they have a pool. It was literally smaller than our hot tub at home! Barely enough room for two kids to kick and splash around and the door to get into it with key card was broken. The room was small with one chair, blown out light bulb in the bed reading light (which we complained about and was never fixed in the 3 days we were there), noisy (you could hear the road noise all night coupled with the hockey teams staying there that took up all the morning dining space), the bathroom was never cleaned even though we requested maid service, and the list goes on… Every time we brought something up to the desk attendant we were told they would “make note of it,” but nothing was done. We elected to pay more and stay at this “Marriott” facility assuming it would be better than the Comfort Inn option there, but hands down it was not! We travel there often and will be staying at the Comfort Inn from now on. The facilities are misrepresented, small and not kept up. Very disappointed.