諾維奇美居酒店(Mercure Norwich Hotel)

Highly recommended. Nice Hotel. The staffs are nice and helpful.

Our wedding anniversary trip. They upgraded our room to a suite free of charge. Rooms are a bit tired but comfortable. Breakfast ok ish bacon was tough and orange juice was squash. Not what you expect for £13. Would I stay again ? Possibly but not breakfast

工作人員很可愛，但是上菜的速度非常慢，而且上來的時候食物也不是很好。飯店正在重新粉刷，但感覺有點舊，床很硬。

Very nice stay staff so kind and helpful lovely people food very good wonderful stay Very comfy

接待處的指示不明確。停在第一個停車場，發現距離接待處不近，必須使用助行器。

I stayed at mercure for business trip. Comfortable rooms and a good size. The receptionist was friendly and very knowledgeable about Norwich and where to go and eat. They do have a restaurant which I will try next time. Breakfast was the best I’ve had in all the hotels I’ve stayed at. It’s buffet style, but the food was fresh which is nice as I didn’t go down till 0830. I ordered poached eggs and the staff got them out to me within minutes. Bar area was very cosy and relaxed. Every staff member I saw was happy and professional. I will be staying at the mercure every time I go to Norwich.

Attend a mental health conference. I must say Emma went above and beyond to look after my needs. I have dietary requirements and Emma took care of all my food that day she is an absolute super star a credit to any employer. The room was spacious and the coffee was just what I needed. I would definitely return.

A massive thank you goes to all the staff at the Mercure Norwich Hotel, especially the conference & banqueting team, who were again very accommodating with all my needs. The reason why I’m a regular booker, is very simple - they never disappoint & their service is outstanding !

The Mercure Norwich is on the edge of a soulless industrial estate. It appears a little tired - but no one seems to have told the staff, they run the place with heart and professionalism. Every person we encountered went above and beyond from the cleaners who make the place spotless, to the breakfast team who are very attentive, to the reception team who welcome you with professionalism and kindness. They made what should have been forgettable into a memorable stay.