查爾斯頓機場希爾頓花園酒店

Everything was great. Had 5 rooms and 14 friends plus a 10 minute walk to the Shenandoah concert at the Performing Arts Center. I’ll be back. 🇺🇸

This property is very dated. The air-conditioning makes a horrible noise when running and the walls are paper thin. Additionally, although they stated that I would receive my Hilton Honors Gold food reimbursement at check-in, they ended up denying it since I booked through *******. Newer hotels in the area are located much closer to restaurants and shopping. The staff was very nice, but there are much better places to stay in the area for a good night's sleep.

According to the front desk my room choice was for a handicap room. I never signed up for a handicap room They said I could not change it because it was booked through *******. The same elevator that wasn’t working three weeks ago when I stayed here it’s still not working.

Standout hotel breakfast, believe it or not. In addition to the usual less expensive fruit offerings, blackberries and cut strawberries were a great surprise. The entire staff was very friendly. Front desk, maintenance guy, hostess, to shuttle driver.

It’s breakfast is really good, but it is not free like advertised. It’s $10 for Continental and $20 if you want any protein.

The staff was friendly and helpful. The rooms were updated and clean. I wasn’t a fan of the shape of the bathtub. Standing for a shower almost gave me vertigo. I felt like I was falling.

The room was cleaned. The front desk clerks were friendly and the shuttle drivers were very good. I left my phone in the shuttle and the driver made sure to bring it back to the front desk.

Poor attitudes from some of the staff. Was told when booking we could get a rollawaycot if needed, then upon arrival they said they couldn’t so we ended up have to go buy an air mattress. Food was great. Morning front desk staff was great…. Night staff not so much

I was disappointed that my room wasn't cleaned during my stay. I would have at least liked to have had clean towels.