查爾斯頓皇冠假日酒店

Hotel seems to be a refurbished older hotel- you can tell that things were kind of bandaged rather than gutted and replaced. Holes in the walls where pictures/old headboards were, plastic tile walls overtop then original shower walls, old AC vents, damaged wall coverings on corners. It just wasn't really Crowne Plaza standards honestly, but for a quick night stay it would be worth it for the right price. Its also convenient having a restaurant, although more food options would be nice.

We arrived early so we waited a bit until closer to our check in time. When we entered to check-in no one was at the feont desk. Agter a couple of minutes someone came from the back and stated the clerk was in the restroom. No pro lem, we waited and about 3 minutes later we saw another young lady who asked had we been helped and asked us to give her a minute. The clerk arrived a minute later, said nothing, answerd the phone, and without eye contact sternly asked for our info. She was not welcoming at all. Other than that, the room was as pictured and the stay was comfortable. Parking was free and plentiful. Hotel was clean and quiet.

Hotel felt safe and comfortable. Front desk staff was incredibly nice! The room I stayed in needs work. No smoke detector. Tv was black and white. The breakfast attendant was incredibly rude and was running guests off. Not much of an actual restaurant there - or at least the attendant didn’t want you to know about it.

Overall the stay and facilities were good. My only issue was when I checked in/got to my room, there was no water (drinking). Water is suppose to be complimentary and I did not have any drinking water during my entire stay. It could have been that the room service forgot…not sure.

Das Zimmer war riesig und sauber. Das Personal war sehr freundlich und das Frühstück hatte eine sehr gute Auswahl und war sehr lecker. Wir haben uns sehr wohl gefühlt. Wir würden das Hotel ohne Einschränkungen weiterempfehlen!

The staff was amazing ! Walking distance to the outlets. We used the shuttle service from the airport it’s was only 6 minutes away. We would definitely come back !

Hotel does not offer breakfast but several restaurants located in immediate area. Overall is a good place to stay..

I would not recommend this hotel. The first assigned room had a moldy, leaky shower and smelled badly. We requested another room which was marginally better. Our plans to have breakfast at the restaurant were dashed due to insufficient services; so, we dined at another local restaurant. I can’t imagine how this hotel achieved a 4-star rating.