查爾斯頓機場/會議中心凱悦嘉軒酒店

pretty neat place modern and good staff shout out to omar he was awesome!

Room was huge amazing services kinda friendly staff in this one. But I was only there for a day

Well, staff tried to help… but the room was discussing. Water all on the carpet, huge wet stain on the couch. Pillows have nasty yellow stains. The kicker is when I called the front desk to get help with the room they ask my name… said “who are you??”.. they checked me under another guest name!! Still waiting to get the stay figured out.

Very convenient to airport with plenty of parking. Room was comfortable and had everything we needed.

I wasn't able to stay here because I wasn't notified that there was a problem with the payment until I got to the hotel. Never received an email to the email provided at reservation. I was told by the front desk because ******* reached out to them about the issue regarding payment they canceled the reservation. Me and family had to try and find something at the last minute. I don't plan to use ******* again.

We didn’t use the amenities, just a room. It was gray everything which looks very ussr to me. The couch was just ok comfortable and the bed was one of the hardest I ever slept in. Nice layout. Nice gray room. Just not the most comfortable sleep.

T V was not working needed to call front desk, also the Toilet tank didn't fill up after flushing needed repairing was done the next day.

The room was large, comfortable and clean. Breakfast was delicious and it was conveniently located near shops, restaurants, and Starbucks.

I used the indoor pool every evening. Breakfast was great each morning. Was disappointed that the washer/dryer area was removed.