The property is awesome and they've made some improvements, such as a new adult pool. But this most recent visit I'd have to say the level of service has definitely gone down. In the meantime that have SIGNIFICANTLY increased their prices since the pandemic. The Mauna Lani 10 minutes away has far better service for 1/2 the price. Its a larger property that has a different feel to it. I prefer the Four Seasons property, but the price and service at the Mauna Lani makes it a very attractive place to stay.
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